Subject: Re: Need to Refund
From: Shakeeb Arsalan <[email-masked]>
To: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 16 Dec 2020 23:58:10 -0700 (MST)

Hi Ahmend. 

Please note that the value of the order 790.2 mismached with provided screenshot as mentioned in the screenshot 817. 
however the other order ID 6221374608 with same price is reflecting delivered. 
please confirm from the customer if he complaining the same thing please get bank statment with transacting id as wll 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 13 December, 2020 04:54:42 
Subject: Need to Refund 

Hi Team, 

Problem Statement: refund has been not refunded 
Order Date : Sep 4, 2020 
Order ID: 6221374470 
Tracking ID: NA 

Issue Description: The customer tried to placed order and the order cancelled on validation , and the amount deducted from customer's bank , kindly check and refund to customer as soon as possible. 

Regards 
Ahmed