Subject: old child ticket
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 14:15:04 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 18-Nov-2020 
Order ID: 6243699567 
Tracking ID: na 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 18-Nov-2020 and till now she has not received the order. As per the hybris the order status is in progress. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Ahmed