Subject: RE: Old child tickets
From: Mohd Imran <[email-masked]>
To: Mohammad Ayaz <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 16 Dec 2020 14:39:19 +0000

Hi @Mohammad Ayaz<mailto:[email-masked]>,

Please close below return, Item received in warehouse.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, December 15, 2020 7:05 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Old child tickets
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly look at this child ticket 1804999, and help us in closing this case.

Regards
Ataullah

________________________________
From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 December, 2020 05:15:43
Subject: Old child tickets

Hi Team,

Problem Statement: Refund Not Processed
Order Date Nov 8, 2020
Order ID:6240225864
Tracking ID:RP1110200002802
RMA:1000149318
Assistance Required: Need refund for customer.
Issue Description: the customer made return request on 11/10/20 and the courier team collected the items and delivered to warehouse on Nov-15-2020 as in hybris the refund not processed to customer kindly check the RMA and initiate refund as soon as possible.

Regards,
Ahmed

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com