Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Dec 2020 06:34:32 +0000

Hi Ahmed alsharif,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">Is there any update? <br><br>Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Thu, Dec 10, 2020, 9:14 PM<br>To: [email-masked]<br>Subject: Re: [#1859912] - escalation<br>
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<div dir="ltr">Hi Mazbah</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience, we have forwarded your query to the concerned team and someone from our team will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1859912:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1859912