Subject: need to refund
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 13 Dec 2020 16:36:36 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Dec 4, 2020 
Order ID: 8220151155 
Tracking ID: NA 
Assistance Required: Need refund for customer. 
Issue Description:The customer tried to place order and the order (8220151155) cancelled on validation and the customer made another order (8220145823) and the order placed successfully . the amount has been detected twice and the refund has been not processed kindly refund the amount as soon as possible . 

Regards, 
Fauzan