Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Dec 2020 19:53:00 +0000

Hi Ahmed alsharif,  The customer has responded to the ticket.  Re:   Ticket comment <div>I have received my credit back <br><br>
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<div>On 11 Dec 2020, at 9:32 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1560357</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1560357<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Ahmed alsharif : </div>
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<div dir="ltr">Hi Rashed.</div>
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<div dir="ltr">Thank you for contacting us.<br><br>Accept our full apologies for the inconvenience.<br>
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<div dir="ltr">We would like to inform you that we have returned the amount to your credit , if you are not receive the amount please send us screenshot of your credit and send us , we immediately would refund to you .</div>
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<br>​Feel free to get in touch with us for further assistance.<br><br>Your friends<br>Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1560357