Subject: Ticket Assigned - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Dec 2020 20:18:50 +0000

Hi Ahmed alsharif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund Hi Team,  Problem Statement: Refund Not Processed Order Date :02-Dec-2020 Order ID:9619600439 Tracking ID:46045645601 RMA:1000295511 Assistance Required: Need refund for customer. Issue Description: The customer made return request on 05/12/20 and the courier team collected the items on 6/12/20 and the items delivered to warehouse. as in hybris we saw the tracking in aramex and shows cancelled , kindly check the RMA and refund to customer as soon as possible.    Regards, Ahmed. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1855574