Subject: Ticket Assigned - Conversation with shoukath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Dec 2020 19:13:20 +0000

Hi Ahmed alsharif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shoukath shoukath                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shoukath Bot:  Hi Shoukath ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9620423682 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558594650            11:00 PM, 08th Dec                   Ahmed                   Hello, my name is Ahmed , how can i help you ?            11:04 PM, 08th Dec                     shoukath                    I have not received any click &collect conformation           11:05 PM, 08th Dec                   Ahmed                   Could you please share your order number so that I can assist you further?           11:05 PM, 08th Dec                     shoukath                    9620423682           11:05 PM, 08th Dec                   Ahmed                   A minute please to check our system , stay with me            11:06 PM, 08th Dec                     shoukath                    Am travelling after tomorrow           11:06 PM, 08th Dec                   Ahmed                   Thank you for waiting, your order number is still in warehouse and the order not prepared , now we will contact with warehouse team to make order and send to the store as soon as possible           11:08 PM, 08th Dec                     shoukath                    When i can collect           11:09 PM, 08th Dec                     shoukath                    If i didn't received before Thursday i will cancell           11:10 PM, 08th Dec                     shoukath                    Am going vecation           11:11 PM, 08th Dec                   Ahmed                   we will do our best to prepare the order           11:11 PM, 08th Dec                     shoukath                    Pls do earliest possible           11:12 PM, 08th Dec                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           11:13 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1849675