Subject: RE: order unable to cancel
From: Akshay Berry <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 7 Dec 2020 15:00:03 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]> Sent to Sankar to cancel.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, December 7, 2020 7:33 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: order unable to cancel
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #9789717196

The order was placed on Jun 27, 2020, However the order still not shipped also the cancelation option is disabled. Kindly assist us to cancel the order.

Regards,
Fauzan

________________________________
From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 2, 2020 9:49:24 AM
Subject: the order unable to cancel

Hi Team,

Problem Statement: the order unable to cancel
Order Date :Jun 27, 2020
Order ID:9789717196
Tracking ID:NA
teckets number:1795593

The customer tried to cancel the order since 5 months ago till now the order is not cancelled kindly take look at this issue and resloved .

Regards,
Ahmed

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