Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Nov 2020 17:30:35 +0000

Hi Ahmed alsharif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +974508199            09:04 PM, 30th Nov                     hello                    50819924           09:04 PM, 30th Nov                     hello                    /startOver           09:04 PM, 30th Nov                   Bot                   يرجى إدخال اسمك           09:04 PM, 30th Nov                     hello                    50819924 call me           09:05 PM, 30th Nov                   Bot                   يرجى إدخال اسمك           09:05 PM, 30th Nov                     hello                    /startOver           09:05 PM, 30th Nov                   Bot                   يرجى إدخال اسمك           09:05 PM, 30th Nov                   Hamza                   مرحبا معك حمزه يسرني أن أساعدك           09:05 PM, 30th Nov                     hello                    English           09:05 PM, 30th Nov                   Hamza                   Hi, Thank you for contacting us.This is hamza. How may I help you?           09:06 PM, 30th Nov                     hello                    I didn't credited my refund to my credit           09:07 PM, 30th Nov                   Hamza                   Could you please share your order number so that I can assist you further?           09:09 PM, 30th Nov                     hello                    4518399231           09:10 PM, 30th Nov                   Ahmed                   Hello, my name is Ahmed , how can i help you ?            09:20 PM, 30th Nov                     hello                    I didn't received my refund to my credit           09:21 PM, 30th Nov                     hello                    Return items already sent with deliveryman           09:21 PM, 30th Nov                     hello                    4518399231           09:21 PM, 30th Nov                   Ahmed                   May I request you to please stay on-hold while I retrieve the information.           09:23 PM, 30th Nov                     hello                    Ok           09:23 PM, 30th Nov                   Ahmed                   Thank you for waiting, your items now with courier team and they will deliver the items to our warehouse once the items reach to warehouse we immediately initiate refund to your credit , kindly wait some time           09:26 PM, 30th Nov                     hello                    Ok, Thanks           09:27 PM, 30th Nov                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:30 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1794676