Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Nov 2020 07:02:55 +0000

Hi Ahmed alsharif,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:black">Dears, </span></div>
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<div class="MsoNormal"><span style="color:black">Please note collection reschedule for today</span></div>
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<b><span style="color:blue">Collection </span><strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong></b>
<b><span style="color:red">K295548 </span></b>   <span style="color:black"></span>
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<span style="color:black">Best Regards,</span><span style="font-size:10.0pt;line-height:115%;color:#1F497D">
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<div class="MsoNormal"><span style="color:black">Venus De Leon</span></div>
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<span style="color:black">Customer Account Exec. – Cluster team</span><span style="color:#3B3838"></span>
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<div class="MsoNormal"><span style="color:#3B3838">Mob: +973 36050535</span></div>
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<div>From: Bernardita Kumar <br>
<b>Sent:</b> Saturday, November 28, 2020 2:36 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; ALL BAH CRM - Cluster &lt;[email-masked]&gt;; ALL BAH DOM &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1769741] - Returns</div>
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<div class="MsoNormal"><span lang="EN-GB">Dears,</span></div>
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<div class="MsoNormal"><span lang="EN-GB">Arrange under <strong><span style='font-family:"Calibri",sans-serif'>Reference</span></strong>
<b><span style="color:red">K282D06 </span></b>.</span></div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Regards,</span></b></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Bernardita Kumar -
</span></b><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Logistics Operation Team Member</span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red;mso-fareast-language:ZH-CN'>Aramex Bahrain S.P.C.</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black;mso-fareast-language:ZH-CN'>
 – Manama, Bahrain</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:ZH-CN'></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Mob: +973 36050873</span></div>
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<span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Tel:  17 330434 ext. 1648 /</span><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black;mso-fareast-language:ZH-CN'>
 77444463 – Fax +973 17330636</span><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:red;mso-fareast-language:ZH-CN'>aramex.com</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:ZH-CN'></span>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, November 27, 2020 10:22 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1769741] - Returns</div>
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Hi Team,<br>
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Problem Statement:Late Collection<br>
Order Date :Nov 22, 2020<br>
Order ID:7416419438<br>
Tracking ID:45445149142<br>
Reference ID:1000235403<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 11/27/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards,</span></div>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span dir="RTL"></span><span dir="RTL"></span>​ِ</span><span lang="EN-GB" dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Ahmed</span>
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</span><span lang="EN-GB" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1769741:1125156</span><span lang="EN-GB" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1769741