Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Nov 2020 01:26:57 +0000

Hi Ahmed alsharif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6243673295 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0535760247            05:16 AM, 23rd Nov                   Ahmed                   Hi, My name is Ahmed How may I help you?            05:16 AM, 23rd Nov                     hi                    I have recieved my order           05:17 AM, 23rd Nov                     hi                    But instead of a bag i hav recieved other bag but i m ok with the other bag too           05:18 AM, 23rd Nov                     hi                    But i wanted to bring under centrepoints notice           05:18 AM, 23rd Nov                     hi                    R u there ?           05:20 AM, 23rd Nov                   Ahmed                   are you got different item ?           05:20 AM, 23rd Nov                   Ahmed                   are you satisfy with it           05:21 AM, 23rd Nov                     hi                    Yes similar to what i ordered but in different color           05:21 AM, 23rd Nov                     hi                    Yes i m           05:21 AM, 23rd Nov                     hi                    Satisfied           05:21 AM, 23rd Nov                   Ahmed                   its ok you can keep the item if you are satisfy           05:21 AM, 23rd Nov                     hi                    Ok ty           05:22 AM, 23rd Nov                   Ahmed                   Is there anything else I can help you with?            05:22 AM, 23rd Nov                   Ahmed                   Are you still connected?           05:24 AM, 23rd Nov                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           05:26 AM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1737265