Subject: Ticket Assigned - Conversation with randall
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Nov 2020 20:25:08 +0000

Hi Ahmed alsharif,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with randall randall                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  randall Bot:  Hi Randall ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971563330712            12:13 AM, 23nd Nov                     randall       
              Upon purchasing in MAX online. I was trying to input my shukran card           12:14 AM, 23nd Nov                     randall                    However it ask for mobile number. When i type my mobile it didnt go through it seems my mobile is link to a different card           12:15 AM, 23nd Nov                     randall                    Please help me how would i link my number to the shukran card that i have           12:15 AM, 23nd Nov                     randall                    Also i have multiple shukran cards and i want to know if other card still have mu shukran points. Is there any way we can check and lunk it all. So i would only use one card           12:16 AM, 23nd Nov                   Ahmed                   Hi, My name is Ahmed How may I help you?           12:19 AM, 23nd Nov                   Ahmed                   could you please send me your shurkan number?           12:19 AM, 23nd Nov                   Ahmed                   Are you still co
 nnected?           12:22 AM, 23nd Nov                   Ahmed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:24 AM, 23nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1736637