Subject: Chat audits - Jayway+Doha+Txt+Colocation - 7th April
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, Dimpy Chawla <[email-masked]>, harsh sharma <[email-masked]>, nushat hashmi <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Thu, 8 Apr 2021 16:25:41 -0700 (MST)

Hi Team, 

PFA for the audit report for dated 7th April. 

Chat ID: QR77U10KJL - @Harsh, Please be extra cautious and try not to use "Casual Words" such as "Oka" while doing a chat. 

Chat ID: QRQ6VK7JGL 
12:00:35 pm) Visitor - thanks 
12:01:00 pm) Dimpy - Is there anything else I can help you with? 
12:03:28 pm) Dimpy - It appears that you may be otherwise occupied, so I'll bring this chat session to an end. However, if you have any further questions, please do not hesitate to return to Chat at any time. Goodbye, and have a nice day! 
12:03:33 pm) Dimpy - David closed the chat. @Dimpy, any reason for not following the closing procedure here? 

Total Chat availability for Colocation dated 07-April-2021 : 23h 59min 
Series 	7am-8am 	3pm-4pm 	10pm-11pm 	11pm-12am 
Availability 	59min 49s 	59min 55s 	59min 43s 	59min 50s 
Agent on shift 	Dimpy 	Dimpy 	Vimal + Nushat 	Vimal + Nushat 
==================================================================================== 
Total Chat availability for JayWay dated 07-April-2021 : 23h 59min 
Series 	10pm-11pm 
Availability 	59min 9s 
Agent on shift 	Vimal + Nushat 

Thanks & Regards 
Vimal Tewari