Subject: SSBS audit report - 26-MaR-2021 & 27-MaR-2021.
From: Vimal Tewari <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, nushat hashmi <[email-masked]>, harsh sharma <[email-masked]>, Dimpy Chawla <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Sun, 28 Mar 2021 09:33:42 -0700 (MST)

Hi Team, 

PFA for SSBS audit report, dated- 26-MaR-2021 & 27-MaR-2021. 

@Nushat, Can you explain why the SLA breached on ticket number 83445? 

For Email: No open tickets for Live Salesman as mentioned below until 10:00PM (IST). 
For Calls: No abandon calls so far. 
Thanks & Regards 
Vimal Tewari