Subject: Re: SSBS audit report - 19-MaR-2021 & 20-MaR-2021.
From: Deeksha Dadu <[email-masked]>
To: Harsh Sharma <[email-masked]>, Vimal Tewari <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, nushat hashmi <[email-masked]>, Abhishek Dalal <[email-masked]>
Date: Thu, 25 Mar 2021 08:00:44 +0000

Harsh,

Who told u that if you are on another chat, it is o to miss SLA on SSBS tickets???

@ Ashish: bring this guy to me

From: Harsh Sharma <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 24 March 2021 at 10:43 PM
To: Vimal Tewari <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, nushat hashmi <[email-masked]<mailto:[email-masked]>>, Abhishek Dalal <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: SSBS audit report - 19-MaR-2021 & 20-MaR-2021.

Hello Vimal,

For #83190 the ticket was created by me and i would have missed to reply because I was on another chat as well.

For #83198 I was on another chat

________________________________
From: "Vimal Tewari" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "pritish" <[email-masked]<mailto:[email-masked]>>, "nushat hashmi" <[email-masked]<mailto:[email-masked]>>, "Abhishek Dalal" <[email-masked]<mailto:[email-masked]>>, "harsh sharma" <[email-masked]<mailto:[email-masked]>>
Cc: "deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 22, 2021 6:43:51 PM
Subject: SSBS audit report - 19-MaR-2021 & 20-MaR-2021.

Hi Team,

PFA for SSBS audit report, dated- 19-MaR-2021 & 20-MaR-2021.

@Harsh, can you explain what happened here with these two tickets both falls under your shift?
Dated: 20/03/2021
Ticket Number   SLA
83190   Breached & No Reply
83198   Breached

Thanks & Regards
Vimal Tewari