Subject: Re: SSBS audit report - 19-MaR-2021 & 20-MaR-2021.
From: Harsh Sharma <[email-masked]>
To: Vimal Tewari <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, pritish <[email-masked]>, nushat hashmi <[email-masked]>, Abhishek Dalal <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 24 Mar 2021 10:13:53 -0700 (MST)

Hello Vimal, 

For #83190 the ticket was created by me and i would have missed to reply because I was on another chat as well. 

For #83198 I was on another chat 

From: "Vimal Tewari" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "pritish" <[email-masked]>, "nushat hashmi" <[email-masked]>, "Abhishek Dalal" <[email-masked]>, "harsh sharma" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Monday, March 22, 2021 6:43:51 PM 
Subject: SSBS audit report - 19-MaR-2021 & 20-MaR-2021. 

Hi Team, 

PFA for SSBS audit report, dated- 19-MaR-2021 & 20-MaR-2021. 
@Harsh, can you explain what happened here with these two tickets both falls under your shift? 
Dated: 20/03/2021 	

Ticket Number 	SLA 
83190 	Breached & No Reply 
83198 	Breached 

Thanks & Regards 
Vimal Tewari