Subject: Re: HomeBox Daily report - 17th March
From: Vimal Tewari <[email-masked]>
To: Deeksha <[email-masked]>
Cc: saurabh <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 18 Mar 2021 08:52:55 -0700 (MST)

Hi Ma'am, 

Please find below the overall report for HomeBox Group. 
HomeBox Overall Process Report 
Wait Time (Average) 	11m 34s 
First Response Time (Average) 	1m 17s 

Total Ticket Received 	560 
Total Ticket Resolved 	460 
Total Ticket Responded 	113 

Total Chat Received 	440 
Total Chat Resolved 	453 

Thanks & Regards 
Vimal Tewari 

From: "Vimal Tewari" <[email-masked]> 
To: "Deeksha" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Thursday, 18 March, 2021 16:09:38 
Subject: HomeBox Daily report - 17th March 

Hi Ma'am, 

Please find the attached report for HomeBox dated 17th March. 

Thanks & Regards 
Vimal Tewari