Subject: Re: LMG Report 17th March
From: Vimal Tewari <[email-masked]>
To: Deeksha <[email-masked]>
Cc: saurabh <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 18 Mar 2021 08:51:32 -0700 (MST)

Hi Ma'am, 

Please find below the overall report for LandMark Group. 
Landmark Overall Process Report 
Wait Time (Average) 	1m 28s 
First Response Time (Average) 	57s 

Total Ticket Received 	1328 
Total Ticket Resolved 	2052 
Total Ticket Responded 	2359 

Total Chat Received 	534 
Total Chat Resolved 	533 

Thanks & Regards 
Vimal Tewari 

From: "Vimal Tewari" <[email-masked]> 
To: "Deeksha" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Thursday, 18 March, 2021 15:06:42 
Subject: LMG Report 17th March 

Hi Ma'am, 

Please find the attached report for LMG for 17th March. 

Thanks & Regards!! 
Vimal Tewari