Subject: RE: [#2622104] - Re: مبلغ الإرجاع في الطريق
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Home Box <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Date: Sun, 18 Jul 2021 14:05:03 +0000

Dear team,
The transfer is done the amount it will shown after 21 days.
Kindly share the RRN & AUTH code with customer.

Thanks.

@Niren Dsouza<mailto:[email-masked]> we already shared the sheet with you, please check the attached mail.

merchant
date_received
fort_id
retrieval_reference_number
auth_code
card_number
approved_date
approved_amount
refund_amount
mid
terminal
gateway
brand
reason_for_manual_rfd
merchant_ref_number
Landmark KSA
5/6/2021
169999990155028013
112323220826
943064
484783******8631
5/3/2021
263.0000
263.0000
900000001473

PayFort
Mada

6304806231

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Home Box <[email-masked]>
Sent: Sunday, July 18, 2021 4:53 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: Fwd: [#2622104] - Re: مبلغ الإرجاع في الطريق

External email sender, please take precaution.
Hi Team,

Cx refund was shared with payfort on may 24 still refund not processed. also cx shared bank statements. Kindly help us.

Regards,
CS Team.
On Tue, 25 May at 3:29 PM , Boshra Alshahrani <[email-masked]> wrote:
غير موضح طريقة رد المبلغ

On Mon, 24 May 2021 at 8:37 PM Home Box <[email-masked]<mailto:[email-masked]>> wrote:
تم إتمام عملية الإرجاع
[Image removed by sender. Homebox logo]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Far%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dfull_partial_return_SA_ar&data=04%7C01%7Chamza.abuazzam%40landmarkgroup.com%7C256cd782908b4dc5b3d008d949f35d20%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637622132010304505%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MayGZByUJOOCGtdMaBOywlDnQN5Jj2TJ3UA4GHcPOzI%3D&reserved=0>
حمّل تطبيقاتنا الآن
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مبلغ الإرجاع في الطريق
هلا Boshra Alshahrani، قمنا بإتمام عملية رد المبلغ للإرجاع 1000907218 للطلب 6304806231<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Far%2Fmy-account%2Forder%2F6304806231%3Futm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar&data=04%7C01%7Chamza.abuazzam%40landmarkgroup.com%7C256cd782908b4dc5b3d008d949f35d20%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637622132010364242%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3uqsRbokCZNlVHjjwX2BH1k%2BeBQn35UX51BtTPchnL4%3D&reserved=0>.
إليك كيف يتم رد مبالغ الإرجاع:
تفاصيل الطلب
السعر الكلي
الوصف
المنتج
75  ريال
هوم بوكس
لوح كي معدني من أتلانتا
اللون: متعدد الألوان
الكمية: 1
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139  ريال
هوم بوكس
مجفف ملابس ميتاليك من كولين
اللون: رمادي
الكمية: 1
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49  ريال
هوم بوكس
دلو بممسحة
اللون: أزرق
الكمية: 1
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263  ريال
المجموع
263  ريال
المبلغ الكلي لعملية الإرجاع
.المنتجات التي تم إلغاؤها أو إرجاعها غير مؤهلة لنقاط شكرنز

هل تريد المساعدة؟ تواصل معنا
.تواصل معنا على الشبكة الاجتماعية المفضلة لديك
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أرسل لنا بريد إلكتروني الآن وسنقوم بالرّد عليك في أقرب وقت.
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2622104:1125156
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Subject: FW: MADA Manual Refund Confirmation
From: Yahia Taha <[email-masked]>
To: Niren Dsouza <[email-masked]>, Raneem Alqutub <[email-masked]>, Nada Hattar <[email-masked]>, Layan Shehadeh <[email-masked]>, HB.CCCKSA <[email-masked]>
Date: Sun, 11 Jul 2021 10:45:58 +0000

Dear All,

FYKI…

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

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From: Malik Ismail <[email-masked]>
Sent: Sunday, July 11, 2021 1:43 PM
To: HB.CCCKSA <[email-masked]>; Yahia Taha <[email-masked]>; Hisham Hamdy <[email-masked]>; Mohamad Wassim <[email-masked]>
Subject: MADA Manual Refund Confirmation

Hi Team,

As per bank confirmation refund processed for attached orders on 17-06-2021.

Please inform customers to share the RRN and the authorization code with their issuing bank for updates.

Regards,

Malik Ismail