Subject: RE: [#2857356] - Conversation with ا escalate to hamza
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Landmark Group <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Date: Thu, 15 Jul 2021 08:48:31 +0000

Hi team,
As you see subzone & area is not appearing and this order is already moved to DTBC, we cannot reschedule.

Thank you.

@[email-masked]<mailto:[email-masked]> your team request to move this order to DTBC, if the subzone & area is not appearing on GDMS & GCRM please inform the team don’t request to move the order to DTBC, if your team receive this case in future please send to me I will do the needful, now we have to cancel this order.

500117  Syed Ataullah

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Landmark Group <[email-masked]>
Sent: Wednesday, July 14, 2021 11:24 AM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: Fwd: [#2857356] - Conversation with ا escalate to hamza

External email sender, please take precaution.
Please take a look at ticket #2857356<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2857356&data=04%7C01%7Chamza.abuazzam%40landmarkgroup.com%7C5590f3c420bd4ec9c94408d946a0cd3c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637618478726454673%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Qp4GWgP1whldcCnRxRlHzCmltywdQvC89hBFe0ZbOoc%3D&reserved=0> raised by روبي الحمد ([email-masked]).

Hi Hamza.

We are not able to reschedule the order.
Kindly check and update.

Order number:
6323522501

Thanks&Regards.
The Support Team.

On Wed, 14 Jul at 12:22 PM , روبي الحمد <[email-masked]> wrote:
ا
[Image removed by sender.]
روبي الحمد
القويعيه
شارع البشاره
حي الخليج
11:48 AM, 14th Jul
New
[Image removed by sender.]
شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث::
1 العربية
2 الإنجليزية
11:48 AM, 14th Jul
New
[Image removed by sender.]
Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language:
1 for Arabic
2 for English
11:48 AM, 14th Jul
ا
[Image removed by sender.]
[Image removed by sender.]
11:48 AM, 14th Jul
New
[Image removed by sender.]
شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث::
1 العربية
2 الإنجليزية
11:48 AM, 14th Jul
New
[Image removed by sender.]
Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language:
1 for Arabic
2 for English
11:48 AM, 14th Jul
ا
[Image removed by sender.]
[Image removed by sender.]
11:49 AM, 14th Jul
New
[Image removed by sender.]
شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث::
1 العربية
2 الإنجليزية
11:49 AM, 14th Jul
New
[Image removed by sender.]
Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language:
1 for Arabic
2 for English
11:49 AM, 14th Jul
ا
[Image removed by sender.]
1
11:49 AM, 14th Jul
New
[Image removed by sender.]
:لمساعدتنا على مساعدتك بشكل أفضل ، يرجى اختيار رقم من القائمه لما يتوافق مع طبيعة سؤالك اليوم
1 - المساعدة في تقديم طلب جديد
2 - الاستفسار عن المنتج
3 - للتحقق من حالة الطلب أو التسليم
4 - للأسئلة حول الإرجاع أو استرداد المبلغ
5 - للشكاوي

الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك
11:49 AM, 14th Jul
ا
[Image removed by sender.]
5
11:49 AM, 14th Jul
New
[Image removed by sender.]
الرجاء تحديد أحد الخيارات أدناه.
1 للأسئلة المتعلقة بالضمان
2 لشكوى جودة المنتج
3 لشكاوى أخرى
11:49 AM, 14th Jul
ا
[Image removed by sender.]
3
11:49 AM, 14th Jul
New
[Image removed by sender.]
يرجى الإنتظار قليلاً، سيتم مساعدتك قريباً
11:49 AM, 14th Jul
MALEK
[Image removed by sender.]
مرحبا عميلنا العزيز. شكرا لاختياركم هومبوكس كيف يمكنني مساعدتكم اليوم ؟
11:51 AM, 14th Jul
ا
[Image removed by sender.]
طلبيتي لم تصل
11:52 AM, 14th Jul
ا
[Image removed by sender.]
روبي الحمد
القويعيه
شارع البشاره
حي الخليج
11:52 AM, 14th Jul
ا
[Image removed by sender.]
[Image removed by sender.]
11:52 AM, 14th Jul
ا
[Image removed by sender.]
[Image removed by sender.]
11:52 AM, 14th Jul
MALEK
[Image removed by sender.]
أرجو منك امهالي بعض الوقت للتحقق
11:57 AM, 14th Jul
MALEK
[Image removed by sender.]
سأقوم باعادة جدولة طلبكم الى اقرب تاريخ ممكن للتوصيل في منطقتكم
11:59 AM, 14th Jul
MALEK
[Image removed by sender.]
أرجو منك الانتظار قليلا
11:59 AM, 14th Jul
MALEK
[Image removed by sender.]
أعتذر عن التأخير ارجو منك الانتظار قليلا
12:10 PM, 14th Jul
MALEK
[Image removed by sender.]
هل يمكنكم تزويدي بالبريد الالكتروني الخاص بك ؟
12:20 PM, 14th Jul
MALEK
[Image removed by sender.]
سنفوم بالتواصل معكم على البريد الالكتروني تم رفع الشكوى الى الفريق المختص
12:20 PM, 14th Jul
View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F504440415951796&data=04%7C01%7Chamza.abuazzam%40landmarkgroup.com%7C5590f3c420bd4ec9c94408d946a0cd3c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637618478726454673%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PPWWRTw3r3GlTOCvveNYUJDMDnBmbidoj0t8PkKPXs0%3D&reserved=0>

2857356:1125156
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