Subject: FW: What's app process discussion
From: Saurabh Dadu <[email-masked]>
To: Niren HB LSM Dsouza <[email-masked]>, Ashish Dabral <[email-masked]>, Sahil Modgil Consultant - IT <[email-masked]>
Date: Thu, 15 Jul 2021 06:55:50 +0000

________________________________________
From: Yahia Taha <[email-masked]>
Sent: 14 July 2021 19:35:48 (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
To: Yahia Taha; Saurabh Dadu
Cc: Afnan Farooq; Hasan Razakhan; Muralidharan Gunjur; Deepak Devasia
Subject: What's app process discussion
When: 15 July 2021 12:30-13:00.
Where: Microsoft Teams Meeting

Hi Saurabh,

Meeting agenda:

  1.  Daily reports update
  2.  Update about additional service adding (Collect customer information through QR Code, ask customers – will they be interested to get Monthly catalogue, Weekly offer messages or any other product or event related information, Send these selected customers messages (Like SMS) with bitly link).
  3.  Offers &promotion update mechanism.
  4.  Agents reply SLA.
  5.  Cross check for language setting.
  6.  Options Arabic and English need to match.
  7.  Chat rating need to add.

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