Subject: RE: 29041101154520210622
From: Murtaza Kutiyanawala <[email-masked]>
To: Mansoor Khan <[email-masked]>
Cc: Shadab Ahmed Khan <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Sat, 10 Jul 2021 11:26:03 +0000

Hi Mansoor,

Soke to the customer and the delivery team, we have arrange the delivery for the 11th July.

Ed has been raised for the same.

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

From: Niren Dsouza <[email-masked]>
Sent: Saturday, July 10, 2021 2:12 PM
To: Mansoor Khan <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>; Shadab Ahmed Khan <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: Re: 29041101154520210622

External email sender, please take precaution.
Hi Mansoor/ Murtaza,

For this order, comment is there on CRM that the item is out of stock in the WH.
It is in DTBC right now.

Regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
[https://mail.lsmindia.com/service/home/~/?auth=co&loc=en_US&id=2752&part=2.2]

________________________________
From: "Mansoor Khan" <[email-masked]<mailto:[email-masked]>>
To: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "Shadabahmed Khan" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 10, 2021 2:02:00 PM
Subject: 29041101154520210622

Hi Murtaza,

As per the customer he got an SMS yesterday from the seller informing him that the item will be delivered today between 10 am- 2 pm and he was waiting till 3 :30 pm when it wasn't delivered then he called the DA and the DA confirmed to him that the item is not with him .

Please check the customer comment and update .

@Niren Dsouza<mailto:[email-masked]> Can we schedule delivery again please?

Regards,

MANSOOR KHAN
E - COMMERCE EXECUTIVE MARKET PLACE

T   :  +971 4 517 2300
D  :  +971 45172391
F   :  +971 4 517 2386
E   :   [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7Cb62c2cb63a2a4ba721e208d9438b377f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637615087477331766%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lrHavA6NigU%2B9dW4%2BTEaAr4VpaEhhXnu2rT6UicFCfA%3D&reserved=0>

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