Subject: Discount offer on website - 30% off SAR 2000.
From: Niren Dsouza <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>, Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Date: Wed, 7 Jul 2021 00:32:04 -0700 (MST)

Hi Yahia. 

This is with regards to the latest offer published on the website for which you shared the details yesterday wherein cx would receive 30% off on all purchases over SAR 2000. 

I understand this is on all full priced FF items and does not include mattresses or discounted items. 
However we are facing a lot of issues where the offer is not automatically applying for cx at checkout. 
Are there any other terms and conditions or validation required to activate the offer? 

Also, the banner on the website is advertising SAR 300 on all purchases over SAR 1000. 
Can we get the terms and conditions on that? 
That offer is also not applying for a majority of customers while placing the order. 

Looking forward to hearing from you so we can resolve these issues for our customers quickly. 
Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked]