Subject: Manual refund pending details
From: Niren Dsouza <[email-masked]>
To: Yahia Taha <[email-masked]>, Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Date: Wed, 30 Jun 2021 04:12:49 -0700 (MST)

Hi Team, 

Please find the following list for manual processing of refund. 
Would appreciate your assistance in the same. Date 	Complaint type 	Agent 	Order No. 	Value 	FD ticket 	Inventory status 	Last mile team update 
14/06/2021 	Refund 	Saleh 	6293711318 	181.5 	2492081 	Refund 	
Return received - wrong delivered items cannot be processed proceed manual refund and close. 

14/06/2021 	Refund 	Mohd iqbal 	6305930324 	164.00 	162926834 	refund 	
Missing items debited to courier - proceed manual refund and close 

13/06/2021 	Manual Refund 	Javed 	6285992417 	109 	2288756 		
Item: 162374870 - - Delta Blackout Roller Blind - 180x210 cms cx ordered 2 units but only received 1 unit .. karim said to proceed with manual refund 

13/06/2021 	Refund manually 	yahkoob 	6299733034 	257 	2567155 	Refund manually 	
return received but wrong delivered items cannot be processed - proceed manual refund and close 

14/06/2021 	Refund 	Mohd iqbal 	6305930324 	70.00 	163035160 	refund manually 	
item No 163035160 - received as unexpected item - proceed manual refund and close 

21/06/2021 	manual refun 	yahkoob 	6302628933 	459 	2712109 	refund manually 	
Proceed manual refund for the missing item and close. Item id: 
162923545 

22/06/2021 	Refund 	Javed 	6312915898 	215.00 	2729361 	Manual refund 	
162776928 Boutique Carolina BIAB Cotton 7-Piece King Comforter Set - 220x240 cms 
Cx returned this Item but Warehouse says wrong item received proceed manual refund . 

26/6/2021 	Refund 	Khalil 	6317839042 	256.00 	2721050 	Manual Refund 	
Karim requested that the amount to be debited from the Aramex team and the refund is manually refunded to the Cx. 

24/6/2021 	Refund 	Rami 	6304776000 	209 	2694335 	Manual refund 	
Team informed that (return debited to Aramex - proceed manual refund and close 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked]