Subject: RE: Manual Rescheduling - calling to be done Urgent
From: Maryam Yahya <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>, "Raneem Alqutub" <[email-masked]>
Cc: Niren Dsouza <[email-masked]>, Ankit Arora <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Tue, 29 Jun 2021 10:32:12 +0000

Hello Murtaza,

We are working on the attached, will update you once done.

Best Regards,

Maryam Yahya
Senior Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 797275059

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Murtaza Kutiyanawala [mailto:[email-masked]]
Sent: Tuesday, June 29, 2021 12:29 PM
To: Maryam Yahya; Raneem Alqutub
Cc: Niren Dsouza; Ankit Arora; HomeBox Customercare UAE
Subject: Manual Rescheduling - calling to be done Urgent
Importance: High

Hi Maryam / Raneem,

There are 2 sheets that I have shared, in sheet 1 the orders are auto rescheduled and sheet 2 orders are manually scheduled.

Request you to assign one agent to do the calling on both the sheets to inform the customer about their delivery date and time.

Keeping - Niren in loop just FYI..

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

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