Subject: RE: GDMS &CRM account creation LSM
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: "Nishikant Sethi (TCS)" <[email-masked]>, saurabh <[email-masked]>, Yahia Taha <[email-masked]>
Date: Thu, 24 Jun 2021 15:54:58 +0000

Hi Niren,
For GCRM we just used RYD territory
For GDMS all territory

Thank you.

CRM is work we just used RYD just.

All agents CRM Password: Welcome@357

All agents GDMS Password : Aug@2020

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Niren Dsouza <[email-masked]>
Sent: Thursday, June 24, 2021 5:25 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: Nishikant Sethi (TCS) <[email-masked]>; saurabh <[email-masked]>; Yahia Taha <[email-masked]>
Subject: Re: GDMS &CRM account creation LSM

External email sender, please take precaution.
Hi.

I have checked the CRM's for all the users. Please find the comments as appended below.
Have tried logging in with the following passwords :  Welcome@357 ; Aug@2020 .
Also please note we still do not have GDMS accessibility on any of the logins.
500115  Yasser Walid            :: Not working for DMM+JDH
500116  Yahkoob Erachat     :: Not working for DMM+JDH
500117  Syed Ataullah          :: Not working for DMM+JDH
500118  Saleh Ahmad           :: Not working for DMM+JDH
500119  Rami Kassam           :: Not working for DMM+JDH
500120  Rabea Mohammed:: Not working for DMM+JDH
500121  Qeyamuddin           :: Not logging in all 3 CRM's.
500122  Niren dsouza          :: Not working for DMM+JDH
500123  Mohd Iqbal             :: Not working for DMM+JDH
500124  Mamoon Alsadig    :: Not working for DMM+JDH
500125  Malek Al Hosan      :: Not working for DMM+JDH
500126  Javed Aslam            :: Not working for DMM+JDH
500127  Hasan Nour             :: Not working for DMM+JDH

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]
[Image removed by sender.]

________________________________
From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]>
To: "Niren Dsouza" <[email-masked]>, "Nishikant Sethi, TCS" <[email-masked]>
Cc: "saurabh" <[email-masked]>, "Yahia Taha" <[email-masked]>
Sent: Thursday, June 24, 2021 3:45:48 PM
Subject: RE: GDMS &CRM account creation LSM

Hi Niren,
Please can you provide the users.

@Nishikant Sethi (TCS)<mailto:[email-masked]>kindly support.

Thank you.

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289720159%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Df%2Bmsa5Qekzn04EKggepmfdJRMqOOVUE67FVYdAs2xY%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289730122%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=up%2FTpEQNL8aeqrXV4O5V1S93ITR17V1E6lqC69aMjzc%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]>
Sent: Thursday, June 24, 2021 12:59 PM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: saurabh <[email-masked]>; Yahia Taha <[email-masked]>
Subject: Re: GDMS &CRM account creation LSM

External email sender, please take precaution.
Hi Hamza,

Could you please check and confirm  this.
Some user can login to RY CRM with the password for JDH CRM.
Some users cannot login to RY at all.
Some users can only login to JDH CRM and not RY CRM even with either password.
Could we get some clarification regarding this?
Also is there any update when GDMS will be accessible?

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]
[Image removed by sender.]

________________________________
From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]>
To: "Niren Dsouza" <[email-masked]>
Cc: "HB.CCCKSA" <[email-masked]>, "saurabh" <[email-masked]>, "Yahia Taha" <[email-masked]>
Sent: Sunday, June 13, 2021 1:36:44 PM
Subject: RE: GDMS &CRM account creation LSM

Hi Niren,
Please check all users for GDMS is created.

Thank you.

Issue: GDMS
Resolution: HB RY GCRM user creation done for all mentioned CCC user
Password is Aug@2020
500115 Yasser Walid
500116 Yahkoob Erachat
500117 Syed Ataullah
500118 Saleh Ahmad
500119 Rami Kassam
500120 Rabea Mohammed
500121 Qeyamuddin
500122 Niren dsouza
500123 Mohd Iqbal
500124 Mamoon Alsadig
500125 Malek Al Hosan
500126 Javed Aslam
500127 Hasan Nour
500128 Amar khalil
Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289730122%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=L5QiDdACPWQsvbPrUxL9kp7u2j1XGfBrVFKxLK5IpqQ%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289740076%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0XEeJx4QgkDZFDBZzoXkOsiNb6Dsb5hopF4e69tRkPQ%3D&reserved=0>
[lg][hb]

From: Yahia Taha <[email-masked]>
Sent: Thursday, June 10, 2021 6:21 PM
To: [email-masked]
Cc: HB.CCCKSA <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: RE: GDMS &CRM account creation LSM

Dear Niren,

CRM account already created, will share GDMS as well once created.

Password is Welcome@357
500115  Yasser Walid
500116  Yahkoob Erachat
500117  Syed Ataullah
500118  Saleh Ahmad
500119  Rami Kassam
500120  Rabea Mohammed
500121  Qeyamuddin
500122  Niren dsouza
500123  Mohd Iqbal
500124  Mamoon Alsadig
500125  Malek Al Hosan
500126  Javed Aslam
500127  Hasan Nour

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289740076%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RZIQPbE2Gdrm8YVuYVBm9nbNzkka2Efv249y0KiZeZs%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289750034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3zVIH%2FWKJ%2Fs7TmlX7vFlK3HM6Xsd7%2FHNhAeOv1U%2F15k%3D&reserved=0>
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 10, 2021 6:19 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: RE: GDMS &CRM account creation LSM

Dear MR.Yahia,
CRM account creation LSM
Password is Welcome@357
500115  Yasser Walid
500116  Yahkoob Erachat
500117  Syed Ataullah
500118  Saleh Ahmad
500119  Rami Kassam
500120  Rabea Mohammed
500121  Qeyamuddin
500122  Niren dsouza
500123  Mohd Iqbal
500124  Mamoon Alsadig
500125  Malek Al Hosan
500126  Javed Aslam
500127  Hasan Nour

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289750034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=J8B4IODEz0KGauDYHQq93RdomuVqdTo%2BX3vxtxVeVS4%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289759981%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1mEy8MmWzGkai8QjaypwjHcjxfOHOHMPUy7avbmtvP0%3D&reserved=0>
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 07, 2021 10:27 AM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: RE: GDMS &CRM account creation LSM

Dear Mr. Yahia,
IT ticket has been raised.

Thank you.

CRM
Request ID
REQ0292044<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0292044&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289759981%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jyaXJ1l4d%2FzXBoZl%2BuuPmM8RvHwbHBIqvD62iHDT3Rk%3D&reserved=0>
Status
Pending
Description
CRM account creation LSM attached the approval

GDMS
Request ID
REQ0292055<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0292055&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289769941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uRnePx532shpq3kn68oqR24CKQRkIzHt4U1aBKo78Xk%3D&reserved=0>
Status
Pending
Description
GDMS account creation LSM

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289769941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aprkTk6YRPewptosJfkGfQtOtbrVwkrek4xHXC%2FVIYw%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289769941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DFmFtyPUEyrk8CZqE2djbr8f4tGSjXqYznntHPYxNdk%3D&reserved=0>
[lg][hb]

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 07, 2021 10:03 AM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: GDMS &CRM account creation LSM

Dear Hamza,

As discussed, please raise IT request

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289779893%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=iqorQXc4EqWwXmkUAxLn%2BcDUsALkmh4h%2B%2BySJ%2FpkAAc%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C451c69f591294c57110108d9371be89e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637601415289779893%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fWxGHaeDXpBdPokAHRZl8LZIsdD74kWBj8HW1hOcZZE%3D&reserved=0>
[lg][hb]

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com