Subject: HB KSA chat type report
From: Niren Dsouza <[email-masked]>
To: saurabh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 23 Jun 2021 07:34:16 -0700 (MST)

Hi. 
This is the chat report that we have for yesterday. 

Count of HB Chat Type 			Language 		
HB Chat Type 	Reason Category 	Sub Reason 	Arabic 	English 	Grand Total 
Customer Services 	Delivery Related 	Delivery Status 	1 	1 	2 
	Delivery Related Total 		1 	1 	2 
	Product Complaint 	Complaint outside Warranty 	1 		1 
		Complaint within Warranty 	1 		1 
	Product Complaint Total 	2 		2 
	Refunds and Cancelations 	Return Request Initiation 	1 		1 
	Refunds and Cancelations Total 	1 		1 
Customer Services Total 			4 	1 	5 
No Answer 	No Answer 	No Answer 	1 	1 	2 
	No Answer Total 		1 	1 	2 
No Answer Total 			1 	1 	2 
PreSales 	Other Enquiry 	Offers 		1 	1 
	Other Enquiry Total 			1 	1 
PreSales Total 				1 	1 
Grand Total 			5 	3 	8 

Niren D'Souza 
Team Manager 
[email-masked]