Subject: What's app daily report
From: Yahia Taha <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Niren HB LSM Dsouza <[email-masked]>, Hasan Razakhan <[email-masked]>, Afnan Farooq <[email-masked]>, Muralidharan Gunjur <[email-masked]>, Deepak Devasia <[email-masked]>
Date: Wed, 23 Jun 2021 12:04:01 +0000

Dear Saurabh

Requesting your kind support to guide me how to get daily what's app report based on system automated reply I was able to get average first response and response time as well as total assigned tickets but I'm not

Able to get below blank details.

Total tickets assigned
39
First response time (AVG)
1h 10m
Response time(AVG)
1m 30s
Help placing new order

offers and promotions

Check order delivery status

Return &refunds

Complaints

Stores locations

Volume of new orders placed

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
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