Subject: RE: [#2742374] - Conversation with Maham
From: Radhika Jawle <[email-masked]>
To: Home Box <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Date: Mon, 21 Jun 2021 08:41:26 +0000

Hi @Niren Dsouza<mailto:[email-masked]>,

For click and collect order , you cannot create the RMA , AWB will not be generated.

Return request must be raised by customer only.

Thanks & Regards,
Radhika Jawle
Customer Service Executive

From: Home Box
Sent: Monday, June 21, 2021 7:42 AM
To: Vaibhav Ohri <[email-masked]>; Sanjana Suresh <[email-masked]>; Nisha Siddiqui <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: Fwd: [#2742374] - Conversation with Maham

External email sender, please take precaution.
Hi Team,

RMA Number: 1001076181
New RVP Number: 04553702

Thank You & Regards,
The Support Team.
On Mon, 21 Jun at 7:29 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:

Dear Team

Please share the New RVP no.

Regards

Vaibhav ohri
________________________________
From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: 21 June 2021 05:44
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2742374] - Conversation with Maham

External email sender, please take precaution.
Hi Team,

Problem Statement:Late Collection
Order Date : May 7, 2021
Order ID: 9658967970
RMA Number: 1001076181
Assistance Required: Need Urgent Collection
The previous Return Tracking: RP060621000280
Issue Description: The first return request was created on 6th June, but the item not collected from the cx, and the RVP has cancelled we have made a new RVP the new RMA number is : 1001076181, kindly check and arrange the collection on priority basis.

Thank You & Regards,
The Support Team.

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2742374:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com