Subject: Re: GDMS &CRM account creation LSM
From: Niren Dsouza <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: saurabh <[email-masked]>, Yahia Taha <[email-masked]>
Date: Mon, 14 Jun 2021 01:23:54 -0700 (MST)

Hi Hamza, 
As you will see in the picture, there is no link to open GDMS. Only CRM is present here, 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked] 

From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]> 
To: "Niren Dsouza" <[email-masked]> 
Cc: "HB.CCCKSA" <[email-masked]>, "saurabh" <[email-masked]>, "Yahia Taha" <[email-masked]> 
Sent: Monday, June 14, 2021 1:30:11 PM 
Subject: RE: GDMS &CRM account creation LSM 

Hi Niren, 

Can you clarify what you need. 

Thank you. 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://mail.lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://mail.lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 

From: Niren Dsouza <[email-masked]> 
Sent: Monday, June 14, 2021 9:59 AM 
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]> 
Cc: HB.CCCKSA <[email-masked]>; saurabh <[email-masked]>; Yahia Taha <[email-masked]> 
Subject: Re: GDMS &CRM account creation LSM 

External email sender, please take precaution. 

Hi Hamza, 

I have just checked and while the link is there for CRM, GDMS is not present on the portal yet. 

Please advise. 

Thanks and regards 

Niren D'Souza 

Team Manager 

[ mailto:[email-masked] | [email-masked] ] 

From: "Hamza Nouri Ahmad Abu Azzam" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Niren Dsouza" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "HB.CCCKSA" < [ mailto:[email-masked] | [email-masked] ] >, "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "Yahia Taha" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, June 13, 2021 1:36:44 PM 
Subject: RE: GDMS &CRM account creation LSM 

Hi Niren, 

Please check all users for GDMS is created. 

Thank you. 

Issue: GDMS 

Resolution: HB RY GCRM user creation done for all mentioned CCC user 

Password is Aug@2020 

500115 Yasser Walid 

500116 Yahkoob Erachat 

500117 Syed Ataullah 

500118 Saleh Ahmad 

500119 Rami Kassam 

500120 Rabea Mohammed 

500121 Qeyamuddin 

500122 Niren dsouza 

500123 Mohd Iqbal 

500124 Mamoon Alsadig 

500125 Malek Al Hosan 

500126 Javed Aslam 

500127 Hasan Nour 

500128 Amar khalil 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469211856%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=apMS7x4QM41Ki1b0POFzrgMQqKOdk%2BvHqroTDBu7tVg%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469211856%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oZrqH22TsviIdxkxJ0zf21ZplVrH2KPIg7zdLr1DXCA%3D&reserved=0 | www.landmarkgroup.com ] 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, June 10, 2021 6:21 PM 
To: [ mailto:[email-masked] | [email-masked] ] 
Cc: HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] >; Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] >; Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: GDMS &CRM account creation LSM 

Dear Niren, 

CRM account already created, will share GDMS as well once created. 

Password is Welcome@357 

500115 Yasser Walid 

500116 Yahkoob Erachat 

500117 Syed Ataullah 

500118 Saleh Ahmad 

500119 Rami Kassam 

500120 Rabea Mohammed 

500121 Qeyamuddin 

500122 Niren dsouza 

500123 Mohd Iqbal 

500124 Mamoon Alsadig 

500125 Malek Al Hosan 

500126 Javed Aslam 

500127 Hasan Nour 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469211856%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=apMS7x4QM41Ki1b0POFzrgMQqKOdk%2BvHqroTDBu7tVg%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469221817%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ep6gzWFm%2BcwJ0ncTjktyooTWdVjiHI5R8jeZcOE3Egw%3D&reserved=0 | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, June 10, 2021 6:19 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: GDMS &CRM account creation LSM 

Dear MR.Yahia, 

CRM account creation LSM 

Password is Welcome@357 

500115 Yasser Walid 

500116 Yahkoob Erachat 

500117 Syed Ataullah 

500118 Saleh Ahmad 

500119 Rami Kassam 

500120 Rabea Mohammed 

500121 Qeyamuddin 

500122 Niren dsouza 

500123 Mohd Iqbal 

500124 Mamoon Alsadig 

500125 Malek Al Hosan 

500126 Javed Aslam 

500127 Hasan Nour 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469221817%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1%2FP1tJqdD6p5DsW9t3EoZE0f7TZqozUdT%2BUT0MeJqDY%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469231772%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Vw9AOMYDTkbQFTeRSB7PsOFCMHu6tdadPqGGmcWOwmg%3D&reserved=0 | www.landmarkgroup.com ] 

From: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 07, 2021 10:27 AM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: GDMS &CRM account creation LSM 

Dear Mr. Yahia, 

IT ticket has been raised. 

Thank you. 

CRM 

Request ID 	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0292044&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469231772%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MRWmzs7yGvSuYwvHjRF8NpJ5RfwDVuRKEkyrxdER%2FG4%3D&reserved=0 | REQ0292044 ] 

Status 	

Pending 

Description 	

CRM account creation LSM attached the approval 

GDMS 

Request ID 	

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0292055&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469231772%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gYm3Ww%2FjKIpOXh2tUOfh6RHx2LpwQZ4UDsaA%2FbHCSUI%3D&reserved=0 | REQ0292055 ] 

Status 	

Pending 

Description 	

GDMS account creation LSM 

Best Regards 

Hamza.AbuAzzam 
Customer Care Center - Home box - KSA 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469241730%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ystJpnsajINOLXJyQjg1fuYjpYM6xcMEd48p6GM7f3U%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469241730%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BXY2r2AkdjHhY8zjtl2R5Xk4XW9CWPScs78zvUA0D1E%3D&reserved=0 | www.landmarkgroup.com ] 

From: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 07, 2021 10:03 AM 
To: Hamza Nouri Ahmad Abu Azzam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HB.CCCKSA < [ mailto:[email-masked] | [email-masked] ] > 
Subject: GDMS &CRM account creation LSM 

Dear Hamza, 

As discussed, please raise IT request 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469251693%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FTkIF21fJq9KQ7AoyXaT6KI%2F7eloIKH9zhEBzoN81eU%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C18fa655fa31646c7f74708d92f01e568%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637592507469251693%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1AXrvDQUTw2wQsap5zRZrvxGy7oXhmQaraDfukKNyeE%3D&reserved=0 | www.landmarkgroup.com ] 

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