Subject: Undeliverable: Re: GDMS &CRM account creation LSM
From: <[email-masked]>
To: <[email-masked]>
Date: Mon, 14 Jun 2021 06:59:06 +0000

[https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470]
Your message to [email-masked] couldn't be delivered.
The group HB.CCCKSA only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list.
niren.dsouza    Office 365      HB.CCCKSA
Sender          Action Required
Sender not allowed

How to Fix It
It appears you aren't in the same organization as the group (or a sub-group) you're sending to or your email address isn't on the group's allowed senders list. Ask the owner of the group to grant you permission to send to it, and then try again. If the group belongs to a different organization than yours, contact the organization's customer service department for assistance. If the group is in your organization and you don't know who the group owner is, you can find it by doing the following in either Outlook on the web or Outlook:

  *   Open your Sent folder and select the original message.
  *   If you're using Outlook on the web, select the group name located on the To or CC line. If you're using Outlook, double-click the group name located on the To or CC line.
  *   In Outlook on the web, from the pop-up dialog box, choose Owner. In Outlook, choose Contact. The owner's name is listed under Owner.

The owner of the group may have intentionally chosen to restrict who can send messages to it, and they may not want to adjust the existing restriction. In this case, you'll have to contact the group members by some other means, such as sending an email message to their individual email addresses or contacting them by phone.

Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlink/?LinkId=615007>.
________________________________

More Info for Email Admins
Status code: 550 5.7.133

This error occurs when the distribution group, security group, or Microsoft 365 group is configured to accept messages only from authenticated senders (senders in the same organization or those added to the group's allowed senders list).

To fix the issue, the recipient's email admin or the group owner must add the sender's email address to the group's allowed senders list or change the group's delivery management setting to accept messages from senders inside and outside of the organization.

Usually this issue can only be fixed by the recipient's email admin or the group owner.

For more information and steps to fix this error, see Fix email delivery issues for error code 5.7.133 in Office 365<https://go.microsoft.com/fwlink/p/?LinkId=615127>.

Original Message Details
Created Date:   6/14/2021 6:58:59 AM
Sender Address: [email-masked]
Recipient Address:      [email-masked]
Subject:        Re: GDMS &CRM account creation LSM

Error Details
Reported error: 550 5.7.133 RESOLVER.RST.SenderNotAuthenticatedForGroup; authentication required; Delivery restriction check failed because the sender was not authenticated when sending to this group
DSN generated by:       VE1PR09MB3486.eurprd09.prod.outlook.com

Message Hops
HOP     TIME (UTC)      FROM    TO      WITH    RELAY TIME
1       6/14/2021
6:58:59 AM      mail.lsmindia.com       mail.lsmindia.com       ESMTP   *
2       6/14/2021
6:58:59 AM      mail.lsmindia.com       localhost       ESMTP   *
3       6/14/2021
6:59:00 AM      localhost       mail.lsmindia.com       ESMTP   1 sec
4       6/14/2021
6:59:00 AM      mail.lsmindia.com       localhost       ESMTP   *
5       6/14/2021
6:59:01 AM      localhost       mail.lsmindia.com       ESMTP   1 sec
6       6/14/2021
6:59:03 AM      mail.lsmindia.com       AM5EUR03FT058.mail.protection.outlook.com       Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    2 sec
7       6/14/2021
6:59:05 AM      AM5EUR03FT058.eop-EUR03.prod.protection.outlook.com     AM6P195CA0104.outlook.office365.com     Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    2 sec
8       6/14/2021
6:59:05 AM      AM6P195CA0104.EURP195.PROD.OUTLOOK.COM  VE1PR09MB3486.eurprd09.prod.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    *

Original Message Headers

Date: Sun, 13 Jun 2021 23:58:59 -0700 (MST)
From: Niren  Dsouza <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
CC: "HB.CCCKSA" <[email-masked]>,
        saurabh <[email-masked]>,
        Yahia Taha <[email-masked]>
Subject: Re: GDMS &CRM account creation LSM
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X-MS-Exchange-Transport-Forked: True

Subject: Re: GDMS &CRM account creation LSM
From: Niren Dsouza <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: "HB.CCCKSA" <[email-masked]>, saurabh <[email-masked]>, Yahia Taha <[email-masked]>
Date: Sun, 13 Jun 2021 23:58:59 -0700 (MST)

External email sender, please take precaution.

Hi Hamza,

I have just checked and while the link is there for CRM, GDMS is not present on the portal yet.
Please advise.

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]

________________________________
From: "Hamza Nouri Ahmad Abu Azzam" <[email-masked]>
To: "Niren Dsouza" <[email-masked]>
Cc: "HB.CCCKSA" <[email-masked]>, "saurabh" <[email-masked]>, "Yahia Taha" <[email-masked]>
Sent: Sunday, June 13, 2021 1:36:44 PM
Subject: RE: GDMS &CRM account creation LSM

Hi Niren,
Please check all users for GDMS is created.

Thank you.

Issue: GDMS
Resolution: HB RY GCRM user creation done for all mentioned CCC user
Password is Aug@2020
500115 Yasser Walid
500116 Yahkoob Erachat
500117 Syed Ataullah
500118 Saleh Ahmad
500119 Rami Kassam
500120 Rabea Mohammed
500121 Qeyamuddin
500122 Niren dsouza
500123 Mohd Iqbal
500124 Mamoon Alsadig
500125 Malek Al Hosan
500126 Javed Aslam
500127 Hasan Nour
500128 Amar khalil
Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Yahia Taha <[email-masked]>
Sent: Thursday, June 10, 2021 6:21 PM
To: [email-masked]
Cc: HB.CCCKSA <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: RE: GDMS &CRM account creation LSM

Dear Niren,

CRM account already created, will share GDMS as well once created.

Password is Welcome@357
500115  Yasser Walid
500116  Yahkoob Erachat
500117  Syed Ataullah
500118  Saleh Ahmad
500119  Rami Kassam
500120  Rabea Mohammed
500121  Qeyamuddin
500122  Niren dsouza
500123  Mohd Iqbal
500124  Mamoon Alsadig
500125  Malek Al Hosan
500126  Javed Aslam
500127  Hasan Nour

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754834860%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aZV%2B6azWFS%2B0wQJLayEDlgKbfzo81YukMUGscHJI4Dk%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754834860%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9utGqTdowHH52JaHB3zxtNte0Ergnvs%2FhwKQ5I00sRs%3D&reserved=0>
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 10, 2021 6:19 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: RE: GDMS &CRM account creation LSM

Dear MR.Yahia,
CRM account creation LSM
Password is Welcome@357
500115  Yasser Walid
500116  Yahkoob Erachat
500117  Syed Ataullah
500118  Saleh Ahmad
500119  Rami Kassam
500120  Rabea Mohammed
500121  Qeyamuddin
500122  Niren dsouza
500123  Mohd Iqbal
500124  Mamoon Alsadig
500125  Malek Al Hosan
500126  Javed Aslam
500127  Hasan Nour

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754844819%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6CaPw3jOQ99%2BM6XU%2FJQXSMJIYxXgrn9Z9u7wGFMTOj8%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754844819%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jPHCIBYFBi0Babz%2F2t46Qzo%2BTtLlw4QmRYFORNpji30%3D&reserved=0>
[lg][hb]

From: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 07, 2021 10:27 AM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: RE: GDMS &CRM account creation LSM

Dear Mr. Yahia,
IT ticket has been raised.

Thank you.

CRM
Request ID
REQ0292044<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0292044&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754844819%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RRkmuzKZeu9hvLpmt6fEq5MopNtxUaKaKrXU6g5n0uA%3D&reserved=0>
Status
Pending
Description
CRM account creation LSM attached the approval

GDMS
Request ID
REQ0292055<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_req_item.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Drequest.number%253DREQ0292055&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754854782%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RPRVd4azrSBluLdsnN%2B4wcCuRSLz5R%2FyOtYJcBCFeNI%3D&reserved=0>
Status
Pending
Description
GDMS account creation LSM

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754854782%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=koGsT9FnvjINIhYfGEUiUW%2Bwf0Cu8i2ZrVE7Vf0%2BrQs%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754864726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZVf0Bl0IxNqp1oxU%2FNCsb1lHa5gQM6QGXlB59ErxqaY%3D&reserved=0>
[lg][hb]

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 07, 2021 10:03 AM
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: GDMS &CRM account creation LSM

Dear Hamza,

As discussed, please raise IT request

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754864726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BnhrdGqYHUd%2Bf87ALNhjy2NleKPkA4tUgZ0JsPF9NDg%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CHamza.AbuAzzam%40landmarkgroup.com%7C5a21c58d65564616495108d92c23632a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637589352754874685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Z9at3fg5A6DKlEgdq9lBwp3uGR7lvj3NEDsYZkzUsH0%3D&reserved=0>
[lg][hb]

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