Subject: RE: Defective Item - 29041101930620210418
From: Mansoor Khan <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Homebox Sccacc <[email-masked]>, Homebox Sccma <[email-masked]>, Bhuvan Sharma <[email-masked]>, Gunanithi Ramu <[email-masked]>
Date: Mon, 14 Jun 2021 06:48:57 +0000

Hi Niren,

Following on the update.

Regards,

Mansoor Khan.

From: Mansoor Khan
Sent: Sunday, June 13, 2021 11:12 AM
To: Niren Dsouza <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Homebox Sccacc <[email-masked]>; Homebox Sccma <[email-masked]>; Bhuvan Sharma <[email-masked]>; Gunanithi Ramu <[email-masked]>
Subject: RE: Defective Item - 29041101930620210418

Hi Niren,

Can we get an update on this, Please.

Regards,

Mansoor Khan

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 6:31 PM
To: Mansoor Khan <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Homebox Sccacc <[email-masked]<mailto:[email-masked]>>; Homebox Sccma <[email-masked]<mailto:[email-masked]>>; Bhuvan Sharma <[email-masked]<mailto:[email-masked]>>; Gunanithi Ramu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Defective Item - NAED40038359080-2

External email sender, please take precaution.
Hi Mansoor,
Takes between 3-5 days to get actioned.
Perhaps Murtaza can assist here.
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
[https://mail.lsmindia.com/service/home/~/?auth=co&loc=en_US&id=2752&part=2.2]

________________________________
From: "Mansoor Khan" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "Homebox Sccacc" <[email-masked]<mailto:[email-masked]>>, "Homebox Sccma" <[email-masked]<mailto:[email-masked]>>, "Bhuvan Sharma" <[email-masked]<mailto:[email-masked]>>, "Gunanithi Ramu" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 7:52:02 PM
Subject: RE: Defective Item - NAED40038359080-2

Hi Niren,

Kindly arrange the technician visit tomorrow.

Regards,
Mansoor Khan
From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 6:20 PM
To: Mansoor Khan <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Homebox Sccacc <[email-masked]<mailto:[email-masked]>>; Homebox Sccma <[email-masked]<mailto:[email-masked]>>; Bhuvan Sharma <[email-masked]<mailto:[email-masked]>>; Gunanithi Ramu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Defective Item - NAED40038359080-2

External email sender, please take precaution.
Hi Mansoor,

Have not been able to raise the issue yet.
Can we know what kind of defect there is with the product to raise the complaint?
Thanks
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Mansoor Khan" <[email-masked]<mailto:[email-masked]>>
To: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "Homebox Sccacc" <[email-masked]<mailto:[email-masked]>>, "Homebox Sccma" <[email-masked]<mailto:[email-masked]>>, "Bhuvan Sharma" <[email-masked]<mailto:[email-masked]>>, "Gunanithi Ramu" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 7, 2021 3:47:58 PM
Subject: RE: Defective Item - NAED40038359080-2

@Niren Dsouza<mailto:[email-masked]>

Any update on this ?

From: Mansoor Khan
Sent: Sunday, June 6, 2021 12:41 PM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Cc: Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Homebox Sccacc <[email-masked]<mailto:[email-masked]>>; Homebox Sccma <[email-masked]<mailto:[email-masked]>>; Bhuvan Sharma <[email-masked]<mailto:[email-masked]>>; Gunanithi Ramu <[email-masked]<mailto:[email-masked]>>
Subject: FW: Defective Item - NAED40038359080-2

Team,

Can we Check the issue 29041101930620210418.

The customer claims the item is defective.

Regards,
Mansoor Khan

From: Sanchit Gandotra <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 5, 2021 6:05 PM
To: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>; Mansoor Khan <[email-masked]<mailto:[email-masked]>>
Cc: Manojkrishna Eswaramurthy <[email-masked]<mailto:[email-masked]>>; Kit Logarta <[email-masked]<mailto:[email-masked]>>; Marwa Adel Naoum Osman <[email-masked]<mailto:[email-masked]>>; Shahzaib Maqbool <[email-masked]<mailto:[email-masked]>>
Subject: Defective Item - NAED40038359080-2

External email sender, please take precaution.

Hi Partner

The customer claims the item is defective . Kindly arrange the assistance call for the customer and resolve the issue

Many Thanks

Sanchiut
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com