Subject: RE: [#2693120] - كشف حساب
From: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
To: "[email-masked]" <[email-masked]>, Home Box <[email-masked]>, Niren HB LSM Dsouza <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Yahia Taha <[email-masked]>
Date: Thu, 10 Jun 2021 06:26:56 +0000

@[email-masked]<mailto:[email-masked]> did you check on the hybris ?

@Niren HB LSM Dsouza<mailto:[email-masked]> I thank your team still understand the process

Best Regards
Hamza.AbuAzzam
Customer Care Center - Home box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg][hb]

From: Home Box <[email-masked]>
Sent: Wednesday, June 09, 2021 6:24 PM
To: Yahia Taha <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: Fwd: [#2693120] - كشف حساب

External email sender, please take precaution.
Please take a look at ticket #2693120<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2693120&data=04%7C01%7Chamza.abuazzam%40landmarkgroup.com%7C6dceed108e9148818cf508d92b5a8b96%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637588490275039652%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FdU2bP9BtlF%2FoyMkCYwKvA3%2BZ1xFFuAYSa6tDfWRxcI%3D&reserved=0> raised by Hind ([email-masked]<mailto:[email-masked]>).

Problem Statement:  the refund is processed manually, but after 3 weeks it is not credited to cx
Order Date:  Apr 26, 2021
Order ID:  6301218507

Assistance Required:    the refund is processed manually, but after 3 weeks it is not credited to cx and the bank statement is attached with it.

Issue Description

Thanks and Regard
The support team
On Wed, 9 Jun at 5:58 PM , Hind <[email-masked]<mailto:[email-masked]>> wrote:
كشف حساب  بخصوص الطلب: 6301218507

2693120:1125156
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