From: "Niren Dsouza" <[email-masked]>
Date: Tue, 8 Jun 2021 05:03:25 -0700 (MST)

1. Mada issues not to escalate to Hamza. Oldest tickets to be sent to him. 
2. WHCC - first push back then if cx insists forward to Yahia for approval.(photos and videos necessary) 
3. C-sat - need to work on return and refunds. 
4. Quality issues with a product.... to be highlighted. 
5. [email-masked] - in case wants to sell products. 
6. 
Niren D'Souza 
Team Manager 
[email-masked]