Subject: Goodwill pending
From: Niren Dsouza <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Date: Mon, 7 Jun 2021 08:31:26 -0700 (MST)

Hi Yahia, 

Please find the following which need approval for goodwill refund: 
Date 	Complaint type 	Agent 	Order No. 	Value 	FD ticket 	Inventory status 
01/06/21 	Manual refund 	Qeyamuddin 	6299733034 	257 	2567155 	
wrong item delivered, pickup reschedueld, 

01/06/21 	Refund 	Saleh 	6253129366 	499 	2414838 	Refund 

02/06/21 	Manual refund 	Khalil 	6480732270 	738.65 	2504163 	
Reached warehouse as the Cx confirms collection, no response from warehouse, the return request was on 20/7/2020. 

2571333 	Manual refund 	yahkoob 	6302628841 	138 sar 		
refund for one item is not credited. 
163051073 - - Iris 3-Piece Printed Microfibre Single Duvet Cover Set - 135x20 cx says he returned all item with one team. 

2642295 	Manual refund 	yahkoob 	6310623096 	150 sar 		
03/06/2021 	Manual refund 	Javed 	6278915727 	(SAR 183) 	2287114 	
04/06/2021 	Manual refund 	yahkoob 	6285433077 	378 SAR 	2392124 	refund for one item: 
162887608 - - Claudia Ottoman with Storage 
04/06/2021 	Manual refund 	Saleh 	6293711318 	164 	2492081 	refund 
04/07/2021 	Manual refund 	Rami 	6299733034 	257 	2567155 	refund 
						
04/06/2021 	Manual refund 	Javed 	6286798008 	235.6 	2629582 	
04/07/2021 	Manual refund 	yahkoob 	6310623096 	150 sar 	2642295 	refund for the delivery charge 
04/08/2021 	Manual refund 	Rami 	6299733034 	257 	2567155 	refund 
	Manual refund 	Qeyamuddin 	6307411952 	123 and 53 	2672337 	
53 ones reached warehouse and 123 status is pickup reshceduled one month has passed 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked]