Subject: RE: 29041101948220210420
From: Mansoor Khan <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>, Yunis Fakrudeen <[email-masked]>, Abdul Rasheed <[email-masked]>, hbpending uae <[email-masked]>
Cc: Shadab Ahmed Khan <[email-masked]>, Harsha Lasantha <[email-masked]>, Niren Dsouza <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Wed, 2 Jun 2021 13:56:38 +0000

Team ,

Can we have the update on this asap .

Waiting for update .

Regards,
Mansoor Khan.

From: Mansoor Khan
Sent: Wednesday, June 2, 2021 9:31 AM
To: Murtaza Kutiyanawala <[email-masked]>; Yunis Fakrudeen <[email-masked]>; Abdul Rasheed <[email-masked]>; hbpending uae <[email-masked]>
Cc: Shadab Ahmed Khan <[email-masked]>; Harsha Lasantha <[email-masked]>; Niren Dsouza <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Subject: RE: 29041101948220210420

Team,

Can we have an update on this asap please .

Regards,
Mansoor Khan.

From: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 31, 2021 8:59 AM
To: Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>; Abdul Rasheed <[email-masked]<mailto:[email-masked]>>; hbpending uae <[email-masked]<mailto:[email-masked]>>
Cc: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>; Harsha Lasantha <[email-masked]<mailto:[email-masked]>>; Mansoor Khan <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: 29041101948220210420

Hi Yunis / Hameed,

Please update on the below as customer is claiming that the items are not delivered to her and the shared signature on POD is not hers.

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CMansoor.Khan%40landmarkgroup.com%7C3c7485e52ca347b4ef0a08d923f0c4b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637580339259304403%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MkrYZnHtGEBJEmNjgAX1k1X5rjHh2KCLe8C%2FXZjSy34%3D&reserved=0>

From: Mansoor Khan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 30, 2021 6:14 PM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Cc: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>; Harsha Lasantha <[email-masked]<mailto:[email-masked]>>; Yunis Fakrudeen <[email-masked]<mailto:[email-masked]>>
Subject: RE: 29041101948220210420

Team Need update on this asap we have delivered the order to wrong person.

Do we have any proof?

Regards,
Mansoor Khan

From: Mansoor Khan
Sent: Sunday, May 30, 2021 9:06 AM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Subject: 29041101948220210420

Hi Murtaza,

POD has been shared with the customer and she confirmed that the signature is not hers and the phone number is also wrong.

Can we please check on this

Regards,

MANSOOR KHAN
E - COMMERCE EXECUTIVE MARKET PLACE

T   :  +971 4 517 2300
D  :  +971 45172391
F   :  +971 4 517 2386
E   :   [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CMansoor.Khan%40landmarkgroup.com%7C3c7485e52ca347b4ef0a08d923f0c4b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637580339259314399%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9tPXhBXPMy%2BY7dcteyTtjl%2FOyxkZG0ukHR%2Fq86fzYbA%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com