Subject: RE: [#2647796] - Conversation with The Store
From: Radhika Jawle <[email-masked]>
To: Home Box <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, "Pukar Thapa" <[email-masked]>
Date: Wed, 2 Jun 2021 05:23:36 +0000

Hi,

Sofa cancelled and refund processed.

@Niren Dsouza<mailto:[email-masked]> - Kindly ask team not to send email to Pukar to cancel the order, You can send the email to pukar only to process the RMA.

Thanks & Regards,

From: Home Box <[email-masked]>
Sent: Monday, May 31, 2021 7:18 PM
To: Pukar Thapa <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: Fwd: [#2647796] - Conversation with The Store

External email sender, please take precaution.
Please take a look at ticket #2647796<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2647796&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cfd87327dedeb4bcf8d9508d924473c78%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637580710642261924%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=10akC%2FgEyUicranR%2FgF1DlCPeyFDju7LZa74Wy3Wn6E%3D&reserved=0> raised by Khouloud Hammami ([email-masked]<mailto:[email-masked]>).

Hi,

Order: 9664770624

The item: Fiona 5-Door Wardrobe with Mirror, the customer wants to cancel the item due to delay in delivery. Kindly cancel the item and process the refund.

Thank You
The Support Team
On Mon, 31 May at 7:08 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
The Store
[https://images.freshchat.com/30x30/fresh-chat-names/img/football.png]
Cancel now one hour late
06:53 PM, 31st May
Sreelal
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png]
We really apologise for this situation, we will escalate the issue to the concerned department and will cancel the item and process your refund
07:01 PM, 31st May
Sreelal
[https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png]
Please feel free to come back and chat with us if you have any queries in the future and have a wonderful day!
07:07 PM, 31st May
View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F489005138098985&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cfd87327dedeb4bcf8d9508d924473c78%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637580710642261924%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=N4D5b5dNQMdM3Ow5yqnc9SiopuixNSIl5KuxV6icQPY%3D&reserved=0>

2647796:1125156
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