Subject: Re: Freshworks Licenses - FY 2021
From: Niren Dsouza <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: saurabh <[email-masked]>, Raneem Alqutub <[email-masked]>, Baraa Abukhadra <[email-masked]>, Hasan Razakhan <[email-masked]>
Date: Mon, 31 May 2021 04:06:36 -0700 (MST)

Hi Yahia, 

As of right we have got all ID's requisitioned for our agents. 
Will keep you updated in case we need more ID's. 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked] 

From: "Yahia Taha" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Raneem Alqutub" <[email-masked]>, "Baraa Abukhadra" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Cc: "Hasan Razakhan" <[email-masked]> 
Sent: Monday, May 31, 2021 12:58:26 PM 
Subject: FW: Freshworks Licenses - FY 2021 

[ mailto:[email-masked] | @Saurabh Dadu ] [ mailto:[email-masked] | 
@Baraa Abukhadra ] please revert urgent do you need more additional fresh desk and fresh chat licenses for new financial year and if need how many? 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

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From: Jessie Caparas <[email-masked]> 
Sent: Monday, May 31, 2021 10:25 AM 
To: Yahia Taha <[email-masked]> 
Cc: Mustehsan Siddiqui <[email-masked]>; Deepak Devasia <[email-masked]> 
Subject: Freshworks Licenses - FY 2021 
Importance: High 

Hi [ mailto:[email-masked] | 
@Yahia Taha ] 

As discussed, please let us know how many additional licenses is needed for both Freshdesk and Freshchat. 

As the new fiscal year is approaching, lets ensure we have the complete number of licenses needed and an approval for the said licenses. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

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