Subject: RE: [#2596087] - Re: مبلغ الإرجاع في الطريق
From: Yahia Taha <[email-masked]>
To: Home Box <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 23 May 2021 09:46:08 +0000

@Niren Dsouza<mailto:[email-masked]>+++

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Yahia Taha <[email-masked]>
Sent: Sunday, May 23, 2021 12:45 PM
To: Home Box <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>; [email-masked]
Subject: RE: [#2596087] - Re: مبلغ الإرجاع في الطريق

Hi Niren,

We have no time really to waste in training, refund was processed to my created, the return request was created by customer himself , now your team asking to process refund , not sure for what?

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8cae8f685174420e6a9c08d91dcf663b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637573598865448678%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eE5UkV4ilblrCjbBJ7T4VNjhAUbaBTF8yyJV7VLPw9s%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C8cae8f685174420e6a9c08d91dcf663b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637573598865458636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bTuAcc7R0aPPZDq9zxXJgzi%2BpPpFOmfkb6h%2Bud%2FWupo%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 21, 2021 7:32 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Hamza Hafeez <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2596087] - Re: مبلغ الإرجاع في الطريق

External email sender, please take precaution.
 Hi Team,

Problem Statement: Payment Cost not refund.

Order Date : Apr 24, 2021
Order ID: 6300300423
Tracking ID: 46711934522

Assistance Required: Payment Costs need to be refunded.

Issue Description:  As per Hybris, payment Cost has not been refunded yet, you are requested to refund it  as soon as possible.

Please look into this matter and do the neeful.

Regards,
Mohd Iqbal
في الأربعاء, 19 مايو في 2:46 PM , Home Box <[email-masked]<mailto:[email-masked]>> كتب:

مرحبا  هناء الربيعان

شكرا على تواصلك معنا

تقبل كامل اعتذارنا  على الازعاج الذي تسببنا له

قمنا بتصعيد الأمر إلى القسم المعنى لنا . سيظهر المبلغ المسترد إلىك خلال 7 أيام عمل

نعبر أيضا عن الاعتذار   على الازعاج الذي تسببنا له

لا تتردد في التواص بنا في حال وجود أي استفسارات أخرى

أصقدائك
فريق الدعم

2596087:1125156
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