Subject: Fwd: MADA Rejected refund transactions 18-05
From: Niren Dsouza <[email-masked]>
To: syed ataullah <[email-masked]>
Cc: Amr Khalil <[email-masked]>, "Manmoon Alsadig, Haroon. Adam" <[email-masked]>, hasan nour <[email-masked]>
Date: Wed, 19 May 2021 03:22:32 -0700 (MST)

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Yahia Taha" <[email-masked]> 
To: "HB.CCCKSA" <[email-masked]>, "Crys_HBKSA" <[email-masked]>, "Layan Shehadeh" <[email-masked]>, "Niren Dsouza" <[email-masked]>, "Raneem Alqutub" <[email-masked]> 
Cc: "faizal maradeya" <[email-masked]>, "Sankar T" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Hasan Razakhan" <[email-masked]> 
Sent: Tuesday, May 18, 2021 8:53:04 PM 
Subject: RE: MADA Rejected refund transactions 18-05 

Dear All, 

FYI, and to inform your team accordingly to close all FD tickets related to delay refund if order details available in attached file. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

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From: Malik Ismail <[email-masked]> 
Sent: Tuesday, May 18, 2021 5:45 PM 
To: Yahia Taha <[email-masked]>; HB.CCCKSA <[email-masked]> 
Cc: Faizal Maradeya <[email-masked]>; Sankar T <[email-masked]> 
Subject: MADA Rejected refund transactions 18-05 

Hi Team, 

The bank confirmed that they have processed the refund requests for attached orders. 

You may inform customers to expect the amount to appear in their account within 14 calendar days. 

Regards, 

Malik 

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