Subject: RE: Citrix ID's follow up
From: Ali Abdelrahem Almozain <[email-masked]>
To: Yahia Taha <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 17 May 2021 23:20:14 +0000

Hi @Niren Dsouza<mailto:[email-masked]>,

Kindly inform with HRMS & Joining date to each employee.

Best Regards
Ali Al-Mozain
Customer Care Center - Home Box - KSA
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7CALI.ALMOZAIN%40landmarkgroup.com%7Cbe3d9703ab9843a17ed308d8103d701a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637277203353988818&sdata=72UWlrqrfpO%2BQnnrxpLkrrkP04tFSl3g2X4qF81LVpg%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CALI.ALMOZAIN%40landmarkgroup.com%7Cbe3d9703ab9843a17ed308d8103d701a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637277203353988818&sdata=G1%2BdPm5yAkpaCukWxKbzEPSkanzWNsp1sxiZ9lrQQvY%3D&reserved=0>
[lg][hb]

From: Yahia Taha <[email-masked]>
Sent: Monday, May 17, 2021 11:29 PM
To: Ali Abdelrahem Almozain <[email-masked]>
Cc: deeksha <[email-masked]>; Niren Dsouza <[email-masked]>; saurabh <[email-masked]>
Subject: RE: Citrix ID's follow up

@Ali Abdelrahem Almozain<mailto:[email-masked]> please raise request to IT.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CALI.ALMOZAIN%40landmarkgroup.com%7C3b42460b81f54abd86af08d919726b1c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637568801474758730%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5ymfV%2BAfEhioe4w5xwLmcjAgl0oNPdWkUR1fI8x2dKA%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CALI.ALMOZAIN%40landmarkgroup.com%7C3b42460b81f54abd86af08d919726b1c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637568801474758730%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4%2BomOVTR0vr7ygPXE4dTHHVxDJxrOVgUYBBlarXDz4w%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 17, 2021 4:07 PM
To: saurabh <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Re: Citrix ID's follow up

External email sender, please take precaution.
Hi Yahia,

Please find the list of names of agents for whom we would require ID's created and login's for Citrix as well as Hybris.

1
Niren Dsouza
[email-masked]<mailto:[email-masked]>
2
Syed Ataullah
[email-masked]<mailto:[email-masked]>
3
.Mamoon Alsadig
[email-masked]<mailto:[email-masked]>
4
Amr Khalil
[email-masked]<mailto:[email-masked]>
5
Hasan Nour
[email-masked]<mailto:[email-masked]>
6
Malek al hosan
[email-masked]<mailto:[email-masked]>
7
Yahkoob Erachat
[email-masked]<mailto:[email-masked]>
8
Mohd Iqbal
[email-masked]<mailto:[email-masked]>
9
Yasser Walid
[email-masked]<mailto:[email-masked]>
10
Rami Kassam
[email-masked]<mailto:[email-masked]>
11
javed aslam
[email-masked]<mailto:[email-masked]>
12
Rabea Mohammed
[email-masked]<mailto:[email-masked]>
13
Saleh Ahmed
[email-masked]<mailto:[email-masked]>
14
Qeyamuddin
[email-masked]<mailto:[email-masked]>

Please let me know if you require any more information.
Thanks and regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
To: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>
Cc: "Nishikant Sethi, TCS" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 11, 2021 6:26:13 PM
Subject: Re: Citrix ID's follow up

Hi Yahia,

Any progress on this?
We will need those logins to effectively adhere to timelines and SLA's.
Also I would like to remind you that we are still using your personal ID for Hybris login. We do not have any login for that yet.

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>
To: "Nishikant Sethi, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 6, 2021 6:25:21 PM
Subject: RE: Citrix ID's follow up

@Nishikant Sethi (TCS)<mailto:[email-masked]> kindly advise.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CALI.ALMOZAIN%40landmarkgroup.com%7C3b42460b81f54abd86af08d919726b1c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637568801474768684%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hMGWXiPoG7P1Oq2Vz19jHLUfjGl8Z4hKGtg6RNUx%2Bto%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CALI.ALMOZAIN%40landmarkgroup.com%7C3b42460b81f54abd86af08d919726b1c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637568801474768684%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8jIPDGCrlzFWkXolNAtYSkTqt9oS60B%2BSeamyCObOSc%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, May 6, 2021 1:19 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Citrix ID's follow up

External email sender, please take precaution.
Hi Yahia,
I hope this finds you well.

We have been recently informed that the Citrix ID's that we have been using are to be used solely for the UAE.
As such we would be needing separate, unique login ID's for the agents who are supporting KSA.
These login's are separate from the CRM/GDMS login's that have already been allotted to us. We also require login ID's for Citrix for the same.
Please do let me know what information you require from me to get the same issued.

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com