Subject: RE: 29004107263020210421 - SRCC
From: Murtaza Kutiyanawala <[email-masked]>
To: Hb Liwa Ma <[email-masked]>, Homebox LIWA SM <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Homebox Delivery <[email-masked]>, Yunis Fakrudeen <[email-masked]>, Anton Dilshan <[email-masked]>, Soundar Rajan <[email-masked]>, Abdul Rasheed <[email-masked]>, Sanjeeb Das <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Tue, 11 May 2021 11:27:35 +0000

Hi Jitu,

Please update on the below as customer is very angry and will complaint in DED.

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

From: Murtaza Kutiyanawala <[email-masked]>
Sent: Thursday, April 29, 2021 12:32 PM
To: Hb Liwa Ma <[email-masked]>; Homebox LIWA SM <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Homebox Delivery <[email-masked]>; Yunis Fakrudeen <[email-masked]>; Anton Dilshan <[email-masked]>; Soundar Rajan <[email-masked]>; Abdul Rasheed <[email-masked]>; Sanjeeb Das <[email-masked]>
Subject: 29004107263020210421 - SRCC

Hi store team,

Please advise on the SRCC item.

Comp. no
Call Date
Invoice No
Customer Name
Customer Mobile
Reason
Call Details
Call Status
Agent
Select
MoreInfo
2733047
4/24/2021 3:57:25 PM
29004107263020210421
rafael rafael
0525772406
Complaints
Cx has been handled damaged item , the stand leg is cracked, photos will be sent in email.
OPN
5001083
More<javascript:openpopup('2733047','AE')>

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7Cdd79e879362545e9d56508d90ae93132%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637552818941155734%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CEnvdBcSOl9MPzbc0amlvhnsFbNww01VUJsUwzNmkqQ%3D&reserved=0>

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