Subject: RE: [#2372059] - Re: Your return request has been cancelled
From: Radhika Jawle <[email-masked]>
To: Home Box <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Tue, 4 May 2021 05:34:17 +0000

Hi team,

Refund has already been processed on 3rd May itself.

Thanks & Regards,

From: Home Box <[email-masked]>
Sent: Sunday, May 02, 2021 5:36 PM
To: Eugene Ocoy <[email-masked]>; Con Loc <[email-masked]>; Shatakshi Pandey <[email-masked]>; Pooja Sharma <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Deepak Damodaran <[email-masked]>; Indunil Indika DiasPonna Hennadige <[email-masked]>
Subject: Fwd: [#2372059] - Re: Your return request has been cancelled

External email sender, please take precaution.
Hi Team,

Item: Poul 4-Tier Rectangular Shelf
order no : 9641891584
AWB : RP031721002098
RMA : 1000658774

Kindly process the refund ASAP as the cust is spamming on Facebook.

Thanks & Regards,
The Support Team
On Sat, 17 Apr at 12:28 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

The we have received under AWB RP031721002098 is unexpected item against the order.

RETURN_ORDER
SALES_ORDER_NO
STATUS
COURIER_PARTNER
AWB_NO
ITEM_ID
CONCEPT_NAME
RETURN_QTY
RECEIVED_QTY
UNEXPECTED_QTY
1000658774
9641891584
CLOSED
LMG
RP031721002098
162103042
Homebox
0
0
1
1000658774
9641891584
CLOSED
LMG
RP031721002098
162103045
Homebox
1
0
0

Thanks & Regards,
Eugene Ocoy
050-6983147
Website : www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Ceb4c44fec23641d2b33908d90d6f35a1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637555593556983108%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zyoiW7PtLbGYlbugMhjYt2pLpDK7908KeO0z0W%2FCNF8%3D&reserved=0>
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjAzODQwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZQzHvTg5CClRisLNrxVqoNYfZnDjjoaERPOC-BA4KeU]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 17, 2021 12:08 PM
To: Con Loc <[email-masked]<mailto:[email-masked]>>; Eugene Ocoy <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2372059] - Re: Your return request has been cancelled

External email sender, please take precaution.
Dear Team,     Reminder 4

CX is following up for his refund since the item has been picked up from the customer
Please check & do the needful. The Return request has created on 3/17/21

Item: Poul 4-Tier Rectangular Shelf
order no : 9641891584
AWP : RP031721002098
RMA :  1000658774

Thanks & Regards.
The Support Team.
On Wed, 14 Apr at 7:11 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,     Reminder 3

CX is following up for his refund since the item has been picked up from the customer
Please check & do the needful. The Return request has created on 3/17/21

Item: Poul 4-Tier Rectangular Shelf
order no : 9641891584
AWP : RP031721002098
RMA :  1000658774

Thanks & Regards.
The Support Team.
On Mon, 12 Apr at 6:24 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,     Reminder 3

CX is following up for his refund since the item has been picked up from the customer
Please check & do the needful.

order no : 9641891584
AWP : RP031721002098
RMA :  1000658774

Thanks & Regards.
The Support Team.

2372059:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Ceb4c44fec23641d2b33908d90d6f35a1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637555593556983108%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zyoiW7PtLbGYlbugMhjYt2pLpDK7908KeO0z0W%2FCNF8%3D&reserved=0>

2372059:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com