Subject: RE: [#2443781] - Conversation with Asmaa Zainy
From: Vaibhav Ohri <[email-masked]>
To: Radhika Jawle <[email-masked]>, Sanjana Suresh <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>, Muzahir Abbas <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Sun, 2 May 2021 05:32:21 +0000

++
From: Radhika Jawle <[email-masked]>
Sent: Sunday, May 02, 2021 9:31 AM
To: Sanjana Suresh <[email-masked]>; Jasim Vali Mohammed Bebal <[email-masked]>
Cc: Vaibhav Ohri <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; Niren Dsouza <[email-masked]>
Subject: FW: [#2443781] - Conversation with Asmaa Zainy
Importance: High

Hi @Sanjana Suresh<mailto:[email-masked]>,

As per the below email from @Jasim Vali Mohammed  Bebal<mailto:[email-masked]> , item has been handover in the separate container.

Please advise, customer is continuously following up for the missing item.

Thanks & Regards,

From: Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 27, 2021 1:37 PM
To: Home Box <[email-masked]<mailto:[email-masked]>>; Con Loc <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: [#2443781] - Conversation with Asmaa Zainy

Dear Team ,

The mentioned missing item has been handed over in 2 separate containers .
FYR kindly find the attached enclosed mail for it.
Missing item container id details .

Container id
Item Code
ECUAE866336
162836059
ECUAE866332
162836067

[A close up of a sign  Description automatically generated]
Jasim Bebal
 Senior Associate E-commerce
HAPPINESS Every were
  T   :  +971 4 517 5824
  F   :  +971 4 517 5824
  M  :  +971 509706805
  E   :  [email-masked]<mailto:[email-masked]>
  DWC Landmark Group Shed 3
  Al-Makhtoom Airport
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CVaibhav.Ohri%40landmarkgroup.com%7Ce88048dacc4343d9f08008d90d2b7873%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637555302616852725%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UpilFhtm8hu3NYO%2Byii5bbdRIigBwN67sGMJhzhQUYk%3D&reserved=0>

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 26 April 2021 10:57 PM
To: Con Loc <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2443781] - Conversation with Asmaa Zainy

External email sender, please take precaution.
Dear Team,
Kind reminder of the previous email ,

Order no : 9653824792
AWB : FC042221001816

Missing items :
1-  Comfy Abstract Rug - 120x160 cms
2-  Comfy Boys Dream Rug - 120x160 cms
Please do the needful as the customer is following up

Please take a look at ticket #2443781<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2443781&data=04%7C01%7CVaibhav.Ohri%40landmarkgroup.com%7Ce88048dacc4343d9f08008d90d2b7873%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637555302616977175%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0UBY%2BylWKU%2F%2BcQYhU%2FuILICR%2B12zExCXVYWWkzC%2Bpkw%3D&reserved=0> raised by Asmaa Zainy ().

Thanks and Regards
The Support Team
On Sat, 24 Apr at 1:31 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Order no : 9653824792
AWB : FC042221001816

Missing items :
1-  Comfy Abstract Rug - 120x160 cms
2-  Comfy Boys Dream Rug - 120x160 cms
Please do the needful as the customer is following up

Please take a look at ticket #2443781<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2443781&data=04%7C01%7CVaibhav.Ohri%40landmarkgroup.com%7Ce88048dacc4343d9f08008d90d2b7873%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637555302616982156%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=T47QCkypfhQT7yQ0jkEX4XKPIIAU0eKWq4KjCDxXh%2Fo%3D&reserved=0> raised by Asmaa Zainy ().

Thanks and Regards
The Support Team
On Fri, 23 Apr at 11:19 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Asmaa Zainy
[Image removed by sender.]
Thank you
11:19 PM, 23rd Apr
View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F476911846564536&data=04%7C01%7CVaibhav.Ohri%40landmarkgroup.com%7Ce88048dacc4343d9f08008d90d2b7873%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637555302616987131%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XUMrkeFI4uTLg2qekp24AiEXsFnWL3zxhadVlP4P2Ss%3D&reserved=0>

2443781:1125156
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