Subject: FW: [#2443781] - Conversation with Asmaa Zainy
From: Radhika Jawle <[email-masked]>
To: Sanjana Suresh <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>
Cc: Vaibhav Ohri <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Sun, 2 May 2021 05:31:00 +0000

Hi @Sanjana Suresh<mailto:[email-masked]>,

As per the below email from @Jasim Vali Mohammed  Bebal<mailto:[email-masked]> , item has been handover in the separate container.

Please advise, customer is continuously following up for the missing item.

Thanks & Regards,

From: Jasim Vali Mohammed Bebal <[email-masked]>
Sent: Tuesday, April 27, 2021 1:37 PM
To: Home Box <[email-masked]>; Con Loc <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Arivazhagan Ramanathan <[email-masked]>; [email-masked]
Subject: RE: [#2443781] - Conversation with Asmaa Zainy

Dear Team ,

The mentioned missing item has been handed over in 2 separate containers .
FYR kindly find the attached enclosed mail for it.
Missing item container id details .

Container id
Item Code
ECUAE866336
162836059
ECUAE866332
162836067

[A close up of a sign  Description automatically generated]
Jasim Bebal
 Senior Associate E-commerce
HAPPINESS Every were
  T   :  +971 4 517 5824
  F   :  +971 4 517 5824
  M  :  +971 509706805
  E   :  [email-masked]<mailto:[email-masked]>
  DWC Landmark Group Shed 3
  Al-Makhtoom Airport
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CJasim.Bebal%40landmarkgroup.com%7C86a82fb702b84844653d08d8fdb8352e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637538314886374237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3ktz8eDlyfzEUEIe3B1CWHyZEviSdQWV7wRurSNr128%3D&reserved=0>

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 26 April 2021 10:57 PM
To: Con Loc <[email-masked]<mailto:[email-masked]>>; Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2443781] - Conversation with Asmaa Zainy

External email sender, please take precaution.
Dear Team,
Kind reminder of the previous email ,

Order no : 9653824792
AWB : FC042221001816

Missing items :
1-  Comfy Abstract Rug - 120x160 cms
2-  Comfy Boys Dream Rug - 120x160 cms
Please do the needful as the customer is following up

Please take a look at ticket #2443781<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2443781&data=04%7C01%7Cjasim.bebal%40landmarkgroup.com%7C58ef3c10041141d11cbf08d908e51edf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637550602425394123%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hMLoJX8lD6haHcYST6IJIrpy%2BA%2B%2B6q40EiPh%2FrUJBXk%3D&reserved=0> raised by Asmaa Zainy ().

Thanks and Regards
The Support Team
On Sat, 24 Apr at 1:31 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Order no : 9653824792
AWB : FC042221001816

Missing items :
1-  Comfy Abstract Rug - 120x160 cms
2-  Comfy Boys Dream Rug - 120x160 cms
Please do the needful as the customer is following up

Please take a look at ticket #2443781<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2443781&data=04%7C01%7Cjasim.bebal%40landmarkgroup.com%7C58ef3c10041141d11cbf08d908e51edf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637550602425394123%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hMLoJX8lD6haHcYST6IJIrpy%2BA%2B%2B6q40EiPh%2FrUJBXk%3D&reserved=0> raised by Asmaa Zainy ().

Thanks and Regards
The Support Team
On Fri, 23 Apr at 11:19 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Asmaa Zainy
[Image removed by sender.]
Thank you
11:19 PM, 23rd Apr
View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F476911846564536&data=04%7C01%7Cjasim.bebal%40landmarkgroup.com%7C58ef3c10041141d11cbf08d908e51edf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637550602425404077%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=L%2FdwYEPd2ur%2B34%2F6E4ab1%2Baceh3t3GhaqjVEEXLPH%2Fo%3D&reserved=0>

2443781:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: LMG PICK UP DETAILS FOR : 22.04.2021
From: "Jasim Vali Mohammed Bebal" <[email-masked]>
To: OLM DXB <[email-masked]>
Cc: Arivazhagan Ramanathan <[email-masked]>, Dipesh Regmi <[email-masked]>, Sanjana Suresh <[email-masked]>, Ramesh Veluchamy <[email-masked]>, Gokula Krishnan <[email-masked]>
Date: Thu, 22 Apr 2021 12:11:07 +0000

Dear OLM Team ,

FYR kindly find the below enlisted invoices dispatched from the concept on  Date: 22/04/2021 OLM

LMG

TRACKING_ID

INVOICE_NO

CONTAINER ID

SCAN TO LOAD DATE

SCAN TO LOAD TIME

FP042121001675

9653501587

ECUAE863723

22-Apr-21

4:02:42 PM

FP042221000024

9653633783

ECUAE864366

22-Apr-21

12:14:33 PM

FP042221000060

9653600233

ECUAE864435

22-Apr-21

12:03:32 PM

FC042221000042

9653636873

ECUAE864412

22-Apr-21

12:14:33 PM

FP042221000424

9653626720

ECUAE864929

22-Apr-21

12:03:32 PM

FP042221001384

9653757798

ECUAE866222

22-Apr-21

12:11:49 PM

FP042221000937

9653703368

ECUAE865715

22-Apr-21

12:03:32 PM

FC042221001821

9653873456

ECUAE866335

22-Apr-21

3:53:17 PM

FC042221001891

9653892499

ECUAE866369

22-Apr-21

3:57:37 PM

FP042221001382

9653726517

ECUAE866224

22-Apr-21

12:11:49 PM

FP042221001683

9653814201

ECUAE866303

22-Apr-21

3:49:50 PM

FP042221001888

9653894834

ECUAE866366

22-Apr-21

3:57:37 PM

FC042221001774

9653844923

ECUAE866318

22-Apr-21

3:53:17 PM

FC042221001277

9653741465

ECUAE866066

22-Apr-21

12:11:49 PM

FC042221001785

9653815134

ECUAE866317

22-Apr-21

3:53:17 PM

FP042221000971

9653719389

ECUAE865782

22-Apr-21

12:07:47 PM

FP042221001674

9653866495

ECUAE866296

22-Apr-21

3:49:50 PM

FP042221001674

9653866495

ECUAE866298

22-Apr-21

3:49:50 PM

FP042221001704

9653845390

ECUAE866309

22-Apr-21

3:49:50 PM

FP042221001617

9653866723

ECUAE866264

22-Apr-21

3:49:50 PM

FP042221001629

9653849179

ECUAE866268

22-Apr-21

3:49:50 PM

FC042221001816

9653824792

ECUAE866326

22-Apr-21

3:53:17 PM

FP042221001394

9653786966

ECUAE866231

22-Apr-21

12:14:33 PM

FP042221001050

9653722149

ECUAE865885

22-Apr-21

12:07:47 PM

FP042221001050

9653722149

ECUAE865891

22-Apr-21

12:07:47 PM

FC042221001407

9653793930

ECUAE866240

22-Apr-21

12:11:49 PM

FC042221001228

9653738043

ECUAE865959

22-Apr-21

12:07:47 PM

FC042221001360

9653785708

ECUAE866211

22-Apr-21

12:11:49 PM

FP042221001361

9653773539

ECUAE866213

22-Apr-21

12:11:49 PM

FC042221001850

9653855523

ECUAE866349

22-Apr-21

3:57:37 PM

FC042221000383

9653693342

ECUAE864865

22-Apr-21

12:03:32 PM

FC042221000383

9653693342

ECUAE864879

22-Apr-21

12:03:32 PM

FP042221000103

9653627915

ECUAE864499

22-Apr-21

12:14:33 PM

FP042221000103

9653627915

ECUAE864500

22-Apr-21

12:14:33 PM

FP042221000103

9653627915

ECUAE864506

22-Apr-21

12:14:33 PM

FC042121001936

9653519966

ECUAE863825

22-Apr-21

12:11:49 PM

FP042221000143

9653653238

ECUAE864557

22-Apr-21

12:03:32 PM

FP042221001809

9653838166

ECUAE866330

22-Apr-21

3:53:17 PM

FP042221000952

9653719487

ECUAE865747

22-Apr-21

12:03:32 PM

FP042221001635

9653841294

ECUAE866284

22-Apr-21

3:49:50 PM

FC042221001623

9653837403

ECUAE866265

22-Apr-21

3:49:50 PM

FP042221001704

9653845390

ECUAE866311

22-Apr-21

3:49:50 PM

FP042221001701

9653809097

ECUAE866310

22-Apr-21

3:49:50 PM

FC042221001663

9653860516

ECUAE866295

22-Apr-21

3:49:50 PM

FP042221001365

9653801163

ECUAE866208

22-Apr-21

12:11:49 PM

FP042221001680

9653846620

ECUAE866293

22-Apr-21

3:49:50 PM

FC042221001024

9653728985

ECUAE865859

22-Apr-21

12:03:32 PM

FP042221001423

9653796687

ECUAE866250

22-Apr-21

12:14:33 PM

FP042121002066

9653558824

ECUAE863925

22-Apr-21

4:02:42 PM

FC042221000917

9653712847

ECUAE865688

22-Apr-21

12:07:47 PM

FP042221001809

9653838166

ECUAE866323

22-Apr-21

3:53:17 PM

FP042221001674

9653866495

ECUAE866297

22-Apr-21

3:49:50 PM

FC042221001373

9653744814

ECUAE866217

22-Apr-21

12:11:49 PM

FP042221001880

9653889187

ECUAE866359

22-Apr-21

3:57:37 PM

FP042221001880

9653889187

ECUAE866360

22-Apr-21

3:57:37 PM

FP042221001054

9653745671

ECUAE865897

22-Apr-21

12:14:33 PM

FP042221001680

9653846620

ECUAE866291

22-Apr-21

3:49:50 PM

FP042221001423

9653796687

ECUAE866251

22-Apr-21

12:14:33 PM

FC042221000017

9653634511

ECUAE864340

22-Apr-21

12:14:33 PM

FP042121001646

9653492188

ECUAE863696

22-Apr-21

4:02:42 PM

FP042221001384

9653757798

ECUAE866221

22-Apr-21

12:11:49 PM

FP042221001464

9653741586

ECUAE866260

22-Apr-21

12:14:33 PM

FC042221000891

9653722947

ECUAE865637

22-Apr-21

12:07:47 PM

FC042221000891

9653722947

ECUAE865647

22-Apr-21

12:07:47 PM

FC042221000951

9653713321

ECUAE865725

22-Apr-21

12:03:32 PM

FP042221001863

9653715462

ECUAE866346

22-Apr-21

3:57:37 PM

FC042221001849

9653825311

ECUAE866348

22-Apr-21

3:59:31 PM

FP042221001809

9653838166

ECUAE866329

22-Apr-21

3:53:17 PM

FP042221001634

9653870265

ECUAE866277

22-Apr-21

3:49:50 PM

FP042221000928

9653722787

ECUAE865714

22-Apr-21

12:07:47 PM

FC042221001273

9653728954

ECUAE866034

22-Apr-21

12:11:49 PM

FP042221001415

9653801390

ECUAE866247

22-Apr-21

12:14:33 PM

FC042221001785

9653815134

ECUAE866324

22-Apr-21

3:53:17 PM

FP042221001638

9653864929

ECUAE866279

22-Apr-21

3:49:50 PM

FP042221001369

9653799696

ECUAE866218

22-Apr-21

12:11:49 PM

FP042221000988

9653709970

ECUAE865792

22-Apr-21

12:03:32 PM

FP042221001636

9653854479

ECUAE866283

22-Apr-21

3:49:50 PM

FP042221001873

9653871435

ECUAE866356

22-Apr-21

3:57:37 PM

FP042221001355

9653772778

ECUAE866190

22-Apr-21

12:11:49 PM

FC042221000093

9653636254

ECUAE864487

22-Apr-21

12:14:33 PM

FP042221000926

9653700446

ECUAE865690

22-Apr-21

12:03:32 PM

FC042221001456

9653824702

ECUAE866258

22-Apr-21

12:14:33 PM

FP042221001344

9653773793

ECUAE866181

22-Apr-21

12:11:49 PM

FP042221001690

9653863294

ECUAE866305

22-Apr-21

3:49:50 PM

FP042221001683

9653814201

ECUAE866301

22-Apr-21

3:49:50 PM

FP042221001683

9653814201

ECUAE866302

22-Apr-21

3:49:50 PM

FP042221001634

9653870265

ECUAE866282

22-Apr-21

3:49:50 PM

FP042221000928

9653722787

ECUAE865712

22-Apr-21

12:07:47 PM

FP042221000969

9653703331

ECUAE865767

22-Apr-21

12:03:32 PM

FC042221001893

9653876212

ECUAE866371

22-Apr-21

3:59:31 PM

FP042221001415

9653801390

ECUAE866241

22-Apr-21

12:14:33 PM

FP042221001415

9653801390

ECUAE866246

22-Apr-21

12:14:33 PM

FC042221001892

9653872630

ECUAE866367

22-Apr-21

3:57:37 PM

FP042221001023

9653725614

ECUAE865861

22-Apr-21

12:14:33 PM

FP042221001704

9653845390

ECUAE866312

22-Apr-21

3:49:50 PM

FC042221001816

9653824792

ECUAE866332

22-Apr-21

3:53:17 PM

FP042221001636

9653854479

ECUAE866281

22-Apr-21

3:49:50 PM

FC042221001663

9653860516

ECUAE866294

22-Apr-21

3:49:50 PM

FP042221001880

9653889187

ECUAE866357

22-Apr-21

3:57:37 PM

FP042221001050

9653722149

ECUAE865888

22-Apr-21

12:07:47 PM

FC042221001412

9653787196

ECUAE866243

22-Apr-21

12:14:33 PM

FC042221001407

9653793930

ECUAE866239

22-Apr-21

12:11:49 PM

FP042221001054

9653745671

ECUAE865894

22-Apr-21

12:14:33 PM

FC042221000383

9653693342

ECUAE864862

22-Apr-21

12:03:32 PM

FP042121001671

9653493597

ECUAE863715

22-Apr-21

4:02:42 PM

FP042221000143

9653653238

ECUAE864567

22-Apr-21

12:03:32 PM

FP042221001646

9653858182

ECUAE866288

22-Apr-21

3:49:50 PM

FP042221001646

9653858182

ECUAE866289

22-Apr-21

3:49:50 PM

FC042221000917

9653712847

ECUAE865683

22-Apr-21

12:07:47 PM

FC042221001400

9653749025

ECUAE866228

22-Apr-21

12:11:49 PM

FC042221001693

9653842424

ECUAE866307

22-Apr-21

3:53:17 PM

FP042221001809

9653838166

ECUAE866327

22-Apr-21

3:53:17 PM

FP042221001809

9653838166

ECUAE866331

22-Apr-21

3:53:17 PM

FP042221001382

9653726517

ECUAE866223

22-Apr-21

12:11:49 PM

FP042221000928

9653722787

ECUAE865705

22-Apr-21

12:07:47 PM

FC042221001277

9653741465

ECUAE866014

22-Apr-21

12:11:49 PM

FP042221001415

9653801390

ECUAE866245

22-Apr-21

12:14:33 PM

FP042221001803

9653667951

ECUAE866325

22-Apr-21

3:53:17 PM

FP042221001638

9653864929

ECUAE866276

22-Apr-21

3:49:50 PM

FP042221001042

9653713025

ECUAE865866

22-Apr-21

12:07:47 PM

FC042221001816

9653824792

ECUAE866336

22-Apr-21

3:53:17 PM

FP042221001391

9653786258

ECUAE866227

22-Apr-21

12:11:49 PM

FP042221001391

9653786258

ECUAE866229

22-Apr-21

12:11:49 PM

FP042221000125

9653662967

ECUAE864540

22-Apr-21

12:03:32 PM

FP042221000395

9653680987

ECUAE864892

22-Apr-21

12:03:32 PM

FP042221000605

9653720658

ECUAE865197

22-Apr-21

12:03:32 PM

FP042221001863

9653715462

ECUAE866345

22-Apr-21

3:57:37 PM

FC042221001869

9653877998

ECUAE866355

22-Apr-21

3:57:37 PM

FP042221000902

9653709223

ECUAE865640

22-Apr-21

12:03:32 PM

FP042221001896

9653701436

ECUAE866373

22-Apr-21

3:59:31 PM

FP042221001042

9653713025

ECUAE865803

22-Apr-21

12:07:47 PM

FC042221000905

9653722471

ECUAE865652

22-Apr-21

12:03:32 PM

FP042221001901

9653895924

ECUAE866372

22-Apr-21

4:02:42 PM

FP042221001841

9653841684

ECUAE866340

22-Apr-21

3:53:17 PM

FP042221001636

9653854479

ECUAE866280

22-Apr-21

3:49:50 PM

FP042221001873

9653871435

ECUAE866353

22-Apr-21

3:57:37 PM

FP042221001359

9653801345

ECUAE866212

22-Apr-21

12:11:49 PM

FC042221001412

9653787196

ECUAE866244

22-Apr-21

12:14:33 PM

FC042221001850

9653855523

ECUAE866347

22-Apr-21

3:57:37 PM

FP042221001646

9653858182

ECUAE866287

22-Apr-21

3:49:50 PM

FC042221001400

9653749025

ECUAE866230

22-Apr-21

12:11:49 PM

FP042221001628

9653843709

ECUAE866270

22-Apr-21

3:49:50 PM

FC042221001655

9653837295

ECUAE866286

22-Apr-21

3:49:50 PM

FC042221001655

9653837295

ECUAE866290

22-Apr-21

3:49:50 PM

FP042221001438

9653779709

ECUAE866252

22-Apr-21

12:14:33 PM

FP042221001438

9653779709

ECUAE866253

22-Apr-21

12:14:33 PM

FC042221001785

9653815134

ECUAE866319

22-Apr-21

3:53:17 PM

FP042221001635

9653841294

ECUAE866278

22-Apr-21

3:49:50 PM

FP042221001674

9653866495

ECUAE866299

22-Apr-21

3:49:50 PM

FP042221001674

9653866495

ECUAE866300

22-Apr-21

3:49:50 PM

FC042221000905

9653722471

ECUAE865642

22-Apr-21

12:03:32 PM

FC042221001031

9653726876

ECUAE865869

22-Apr-21

12:14:33 PM

FP042221001629

9653849179

ECUAE866263

22-Apr-21

3:49:50 PM

FP042221001841

9653841684

ECUAE866337

22-Apr-21

3:53:17 PM

FP042221001842

9653885535

ECUAE866341

22-Apr-21

3:53:17 PM

FP042221001873

9653871435

ECUAE866354

22-Apr-21

3:57:37 PM

FP042221001423

9653796687

ECUAE866249

22-Apr-21

12:14:33 PM

TOTAL:157 BOX

Thanking  Regards

Mohan Suresh