Subject: RE: [#2403020] - Delivery
From: Karim Asklany <[email-masked]>
To: Yahia Taha <[email-masked]>, Home Box <[email-masked]>, Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, "[email-masked]" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Sat, 1 May 2021 16:10:35 +0000

Dear All,

Ticket No #2415905 running for the same.

Best Regards
Karim Kamel
Landmark Group
Customer Serveice Executive-Supply Chain
Ext: 3702

From: Yahia Taha <[email-masked]>
Sent: Saturday, May 1, 2021 1:45 PM
To: Home Box <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Karim Asklany <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>; [email-masked]; Ramesh Gottimukkala <[email-masked]>
Subject: RE: [#2403020] - Delivery

Dear

I'm not the correct person for this, kindly follow the given escalation matrix.

@Karim Asklany<mailto:[email-masked]> please support.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKarim.Asklany%40landmarkgroup.com%7Cf879b844d37846ed671d08d90c8e32f8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637554627135808102%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a8n974NmWm8ehz0AP5rmubcDv6NnJFxVvXLZUc2sdC8%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKarim.Asklany%40landmarkgroup.com%7Cf879b844d37846ed671d08d90c8e32f8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637554627135808102%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6PN8%2BYlffMQQjH3gLSzGrZMAtlTFRTs74KAdsgSeLos%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 29, 2021 9:26 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Hamza Nouri Ahmad Abu Azzam <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2403020] - Delivery

External email sender, please take precaution.
Hi Team,

Manual Refund approval.

Please note that the cx did not receive one container, the order was shipped with 4 containers, but the cx received only 3 out of 4,

can you please debt to Aramex team for manual refund process. for your information we are following up with courier team since 15 days but no needful revert we got.

Regards
Syed

2403020:1125156
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