Subject: Ticket 2465038
From: Niren Dsouza <[email-masked]>
To: mosab nasreldin <[email-masked]>
Date: Sat, 1 May 2021 03:55:18 -0700 (MST)

Hi Mosab, 
Why did you escalate for invoice to Sanjana Suresh and Nisha? 
All escalations for invoices go to Radhika and Murtaza,and you cannot close the ticket...then no action will be taken on it. 

https://landmarkgroupservice.freshdesk.com/a/tickets/2465038 

Niren D'Souza 
Team Manager 
[email-masked]