Subject: Re: Arabic Language Test - Tauseef Ahmad
From: Niren Dsouza <[email-masked]>
To: Harpreet Livesalesman <[email-masked]>
Date: Sat, 1 May 2021 02:37:34 -0700 (MST)

Hi Harpreet, 
English 6/10. 
Can be hired if no other options. 

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Harpreet Livesalesman" <[email-masked]> 
To: "Niren Dsouza" <[email-masked]> 
Sent: Saturday, May 1, 2021 2:30:56 PM 
Subject: Fwd: Arabic Language Test - Tauseef Ahmad 

Hi Niren, 

Please check his English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 20, 2021, at 11:26 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Tauseef Ahmad / (+91) 9910554412 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir, 

We have sent the hand bag through the courier as per given address ref no. 12345678. However, the delivery boy tried to reach out at the given address but he found wrong place. 

Please update your current address with us. So, the item can be deliver to you on time. 

Please feel free to contact with us and have a nice day ahead. 

Thank you, 
Customer Care Support team 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Sir, 

Sorry for inconvenience caused. 

We have forwarded your concern to our respective team and talked with them. As per our team the technician will visit at your home and check the cabinet. 

Hope, the issue will be short out very soon. 

Happy to help. 

Thank you, 
Customer Care Support team