Subject: RE: [#2474154] - TAX INVOICE FOR -order number is 9653549425
From: Radhika Jawle <[email-masked]>
To: Home Box <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Date: Sat, 1 May 2021 09:27:35 +0000

Hi,

Please refer the attached email for your reference.

@Niren Dsouza<mailto:[email-masked]> FYI.,

Thanks & Regards,

From: Home Box <[email-masked]>
Sent: Saturday, May 01, 2021 1:25 PM
To: Radhika Jawle <[email-masked]>
Subject: Fwd: [#2474154] - TAX INVOICE FOR -order number is 9653549425

External email sender, please take precaution.
Hi Radhika,

Please share copy of  English Invoice : 9653549425
We have received one it is Arabic

Thanks & Regards
Saboor

Please take a look at ticket #2474154 raised by Mojib ([email-masked]<mailto:[email-masked]>).
On Thu, 29 Apr at 1:00 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi Mojib,

Thank you for reaching out to us with your concern.

We’re on it - and we’ll share it with you soon.

Thanks for your patience.

Feel free to get in touch if you need further assistance.

Your friends,
The Support Team

2474154:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#2450580] - Conversation with Mh
From: Radhika Jawle <[email-masked]>
To: Home Box <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>
Date: Sat, 1 May 2021 05:47:49 +0000

Hi,

PFA invoice in English.

Thanks & Regards,

From: Home Box <[email-masked]>
Sent: Thursday, April 29, 2021 12:41 PM
To: Radhika Jawle <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Subject: Fwd: [#2450580] - Conversation with Mh

External email sender, please take precaution.

Hi Team,

Order Id : 9653549425

The customer is now requesting for an English copy of the invoice.

Kindly do the necessary.

Thanks & Regards,
The Support Team

   On Wed, 28 Apr at 7:53 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:

   Hi Team,

   Customer has not received the invoice for your order.

   ​Order Id : 9653549425

   Kindly send customer's invoice at his email address.

   Thank & Regards,

   The Support Team

   ​

   Please take a look at ticket #2450580<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2450580&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cbe02fb04393841498b9208d90aea8da3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637552824929541300%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZO5LU66bDTDVpRHBbtXJLEsWJUUpdis6aUcMbtLvGAg%3D&reserved=0> raised by Mh ().

      On Wed, 28 Apr at 8:15 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:

Mh

 <https://images.freshchat.com/30x30/fresh-chat-names/img/magnifire.png>

 <https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_feedbackMessage/u_92f8535f9688d0b5de3c792ead8803cfbfb68fdc276e2bcba6e669d2151c2de5/img_1619581360430.jpeg>

07:42 AM, 28th Apr

Mh

 <https://images.freshchat.com/30x30/fresh-chat-names/img/magnifire.png>

Please me the tax invoice urgently

07:42 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Hi Mh .Thank you for choosing HomeBox. My name is ankit .

07:55 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Please allow me a moment and I will check on this for you.

07:55 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Homebox sends invoice 24 hrs after the delivery at customer's email address.

07:57 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Have you checked your email or spam mail for the invoice?

07:58 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Are we connected?

08:03 AM, 28th Apr

Mh

 <https://images.freshchat.com/30x30/fresh-chat-names/img/magnifire.png>

Not received

08:03 AM, 28th Apr

Mh

 <https://images.freshchat.com/30x30/fresh-chat-names/img/magnifire.png>

By email

08:03 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Hi, we would like to apologize for the inconvenienced caused . We are going to raise a request for it and the respective department will contact you for the invoice.

08:07 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Please share your email address for the better assistance.

08:07 AM, 28th Apr

Mh

 <https://images.freshchat.com/30x30/fresh-chat-names/img/magnifire.png>

[email-masked]<mailto:[email-masked]>

08:08 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Thank you for confirming the same.

08:09 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Our team will contact you for the invoice.

08:09 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

Is there anything else I can assist you with today?

08:09 AM, 28th Apr

ankit

 <https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png>

As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.

08:15 AM, 28th Apr

View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F477210780513689&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cbe02fb04393841498b9208d90aea8da3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637552824929541300%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=B3Ww%2BmAIWpVWeWy1llScaflsu7JN7t36vVeV83WZMPs%3D&reserved=0>

2450580:1125156